Surveillance Operator

Coeur d'Alene Casino Resort Hotel; Coeur d'Alene (ID); In loco; USD 20.000 - 29.000; Tempo pieno

Descrizione del lavoro

Coeur d’Alene Casino Resort Hotel is seeking an Entry level Surveillance Operator to monitor video feeds and protect assets, guests, and employees. The role focuses on reporting suspicious activities and maintaining clear records of incidents.

You will work with the security team to observe casino operations, document events, and support ongoing safety initiatives. A high school diploma and basic computer skills are required, with tribal gaming license eligibility.

Competenze

• Must be able to obtain a Coeur d’Alene tribal gaming license.
• Letter of intent and resume required.
• Prior security, surveillance or casino experience preferred.
• Must type twenty words per minute.
• High school diploma or equivalent required; further education in English preferred.
• Must be 18 years of age or older.

Mansioni

• Monitor video of all personnel, customers, and casino operations.
• Promptly report suspicious activities per policies.
• Document criminal activity, liability issues, and policy noncompliance.
• Observe, record, and report daily casino operations.
• Maintain records, logs, and documents in an orderly manner.
• Coordinate with the security staff and support teams.
• Participate in other duties as assigned.

Conoscenze

Strong English

Teamwork

Multitasking

Punctuality

Confidentiality

Communication

Attention to detail

Formazione

High School diploma

Strumenti

Basic computer skills

Descrizione del lavoro

Job Details

Job Details: Level: Entry, Job Location: COEUR D'ALENE CASINO RESORT & HOTEL - WORLEY, ID 83876, Position Type: Full Time, Education Level: High School, Salary Range: $18.00 - $18.00 Hourly, Travel Percentage: None, Job Shift: Graveyard, Job Category: Security, Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY

The Surveillance Operator will monitor all activities at the Coeur d’Alene Casino Resort Hotel utilizing electronic means to ensure the protection of company assets, property, patrons, and employees.

RESPONSIBILITIES

• Perform video monitoring of all personnel, customers, and casino operations.
• Promptly report suspicious activities according to departmental policies and procedures.
• Document criminal activity, liability issues, and noncompliance with gaming and organizational policies and procedures.
• Observe, record, and report daily casino operations.
• Maintain records, logs, and documents in an orderly manner.
• Work closely with and supports the Coeur d’Alene Casino Resort Hotel security staff.
• Other projects and duties as assigned.

Qualifications

Education/Experience

• Must be able to obtain a Coeur d’Alene tribal gaming license.
• Applicant must submit a letter of intent and resume.
• Applicant must have prior law enforcement, security, surveillance, military, or casino experience.
• Applicant must be able to type twenty words a minute.
• Must have basic computer skills.
• High school diploma or equivalent required; further education or classes in English, grammar, etc. preferred.
• Must be 18 years of age or older.

Skills/Knowledge

• Strong computerized word processing skills and basic computer skills required.
• Strong English language and grammatical skills required.
• Must have legible handwriting.
• Must be able to work well in a team environment.
• Must have a strong attendance history.
• Must be punctual.
• Must be able to maintain strict confidentiality.
• Must be adept at managing conflict and influencing outcomes.
• Must have excellent multitasking skills.
• Excellent written and verbal communication skills are required.
• Strong organization skills preferred.
• The ability to search for solutions or new applications in differing situations required.
• Must be able to follow detailed instructions precisely.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a sedentary strength category position. A person in this position will exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. While performing the duties of this job, the employee is frequently required to perform repetitious activities; twist; stare at multiple televisions screens and remain in one position for long periods; inhale smoke and other scents for long periods; maneuver, move through, and work in confined areas; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include color vision, close vision and the ability to adjust focus.

If hired, and the applicant leaves the surveillance department for any reason, you are not eligible for re-hire in any area of the casino that is regulated by the gaming license department for a period of six months, unless approved by the CEO.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Indian Preference

• 1. Coeur d’Alene Tribal Members
• 2. Spouses and/or children of CDA Members
• 3. Other enrolled members of Federally Recognized Tribes
• 4. All other applicants