P/T SURVEILLANCE OBSERVER

Nooksack Northwood Casino; Lynden (WA); On-site; USD 48,000 - 65,000; Full time

Job summary

Nooksack Northwood Casino is seeking a Surveillance Associate to monitor gaming and non-gaming operations for compliance with tribal, state, and federal rules. The role involves documenting investigations, coordinating with security and operations, and maintaining CCTV systems to protect assets.

Applicants should have at least 2 years of casino surveillance experience, the ability to obtain required licenses, and availability for non-traditional schedules, including nights and weekends.

Qualifications

• 2 years casino experience, esp. surveillance, security, table games, or equivalent work experience.
• Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License.
• Willing to work non-traditional schedules including nights, weekends, and holidays.
• Must be at least 18 years of age.

Responsibilities

• Assist with the investigation and documentation of gaming violations with appropriate personnel.
• Maintain awareness of current regulations, controls, policies and standards for adherence and compliance.
• Assist in placement and maintenance of surveillance equipment as requested by Surveillance Manager/Supervisor.
• Prepare necessary reports and audits.

Skills

Interpersonal skills

Communication

Documentation

Attention to detail

Time management

Tools

Excel

Database systems

Microsoft Office

Job description

PURPOSE OF POSITIONObserves gaming and non-gaming operations to ensure compliance with established company, tribal, state and federal rules, regulations, policies and procedures, and standards. Reports violations and suspicious or unusual activity to appropriate personnel in a timely manner.REPORTING RELATIONSHIPSReports Directly to:Surveillance ManagerSupervises Directly:NoneOther Important Contacts:Surveillance Manager, Director of Operations, Security, Table Games, Cage, Slots, and other operating departments, Tribal Gaming, Tribal Police, vendors, and other State and Federal Agencies.DUTIES AND RESPONSIBILITIES – ESSENTIAL FUNCTIONSAssists with the investigation and documentation of gaming violations in conjunction with appropriate personnel.Maintains an awareness of current regulations, controls, policies and standards for adherence and compliance with Federal, State, Tribal and company requirements.Assists in placement and installation of surveillance equipment as requested by Surveillance Manager/Supervisor.Assists in the maintenance of Surveillance equipment.Maintains the security of designated areas and the confidentiality of all relevant information.Works cooperatively and fosters teamwork by helping co-workers with essential functions.Prepares necessary reports.Completes and prepares departmental audits and special observations.Performs other duties as assigned by Surveillance Manager and/or Supervisor.PLEASE NOTEThis list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability; the Supervisor orManager should contact the Human Resources Department. At this time, the Supervisor or Manager should be able to describe, in detail, the essential functions of the job involved in the request.Supervisors and Managers are legally considered agents of the company and as such are responsible to act in a manner that best represents the interests of the Nooksack River Casino and its employees. They are personally accountable for their words and actions to outside agencies.Supervisors and Managers are required to work within the established philosophies and guidelines of the Nooksack River Casino and have the responsibility to meet the expectations of senior management.PHYSICAL DEMANDSAbility to lift or carry upwards of 50 pounds.Manual dexterity and coordination to operate office equipment, including a 10 key adding machine, personal computers, fax machine, photocopier, VCR’s, keyboard, monitors, switchers, sequencers, and quads.Respond to visual and aural cues.Operate in mentally stressful situations with composure.Must be able to bend, kneel, reach, twist and grip from assigned work areas.Must be able work in confined areas, containing multiple CCTV monitors.Must be able to spend extended periods of time walking, standing, or sitting.KNOWLEDGE, SKILLS AND ABILITIESExcellent interpersonal and communication skills.Ability to prioritize and set goals.Ability to handle difficult work situations with management and staff with diplomacy, and in a professional manner at all times.Ability to document accurately.Demonstrated computer skills including spreadsheets, database systems, and Microsoft Office applications.QUALIFICATIONSDemonstrated 2 years casino experience, with an emphasis on casino surveillance, security, table games, slots, or equivalent work experience.Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License.Must be willing to work non-traditional schedules including nights, weekends, and holidays.Must be at least 18 years of age.