Surveillance Officer, Full Time

Dreamscape Flamingo Road Management LLC; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Rio Las Vegas is seeking a Surveillance Officer to lead meticulous surveillance filming, review video footage, and document findings to identify suspicious activity and uphold a safe gaming environment.

The role requires knowledge of CCTV operations, strict confidentiality, and collaboration with the security team to ensure compliance with company policies and regulatory standards while working varied shifts, including weekends and holidays.

Qualifications

• High School Diploma or equivalent.
• Five (5) years of relevant experience.
• Work varied shifts, including weekends and holidays.
• Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures.
• Proficient with computer basics, Excel and CCTV technologies.
• 21 years old or older.

Responsibilities

• Operate CCTV/digital recording programs to conduct surveillance and review videos, and complete documentation.
• Monitor Table Games, Casino Cage, Soft Count areas and personnel.
• Maintain confidentiality and document observations and investigations.
• Maintain video evidence and testify as needed.
• Navigate Windows OS and a wide range of Microsoft applications.

Skills

CCTV operation & review

Windows & MS apps

Excel

Team collaboration

Education

High School Diploma or equivalent

Tools

CCTV Systems

DNVR Enterprise

Access control systems

Job description

WHAT YOU’LL DO

As a Surveillance Officer, you'll lead the charge in conducting meticulous surveillance filming, meticulously reviewing videos, and proficiently documenting findings to identify and address suspicious activities. Your pivotal role in ensuring a fair, safe, and secure gaming experience will be underscored by your unwavering commitment to upholding company policies, procedures, and regulatory standards.

ROLE EXPECTATIONS

Responsibilities include, but are not limited, to the following:

• Operate CCTV/digital recording programs to conduct surveillance and routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino and gaming areas
• Monitor Table Games, Casino Cage, Soft Count areas and personnel as well as Team Members adjunct to casino floor
• Maintain strict confidentiality for the company when conducting observations and investigations, use computer and associated hardware to complete documentation
• Maintain evidence by dubbing and saved video files; testify in court as a representative for the company
• Proficient in navigating Windows operating systems and adept at utilizing a wide range of Microsoft applications

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

REQUIREMENTS

• High School Diploma or equivalent
• Five (5) years of relevant experience
• Work varied shifts, to include weekends and holidays.
• Has a detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures
• Takes pride in their work, can multitask, and describes themselves as detail-oriented
• Proficient in fundamental computer skills, including a deep understanding of common software applications and a keen aptitude for Excel and other essential tools, coupled with a robust command of Closed Circuit Television (CCTV) technologies
• Looks forward to collaborating with a team to cultivate positive and enriching experiences 21 years old.

PREFERRED

• Two (2) years of experience working with Closed Circuit Television (CCTV) systems
• Two (2) years of experience working with Digital Network Video Recorder (DNVR) Enterprise systems
• Two (2) years of working with access control systems

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS

Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. Must be able to work varied hours, including weekends and holidays. Prolonged sitting or standing and mobility.

WORKING CONDITIONS

Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time. Join our team at Rio Las Vegas, where innovation and unparalleled hospitality create a dynamic workplace. We go beyond the expected to offer unique and unforgettable experiences to every guest. As a member of our talented team, you'll be part of an unmatched story of service and passion, where every endeavor is a pursuit to redefine hospitality in the heart of Las Vegas. Join us as we transform this iconic property and its bright future.