Surveillance Observer

Rising Star Casino-Full House Resorts; Rising Sun (IN); On-site; USD 19,286 - 24,796; Full time

Job summary

Rising Star Casino-Full House Resorts in Rising Sun, IN seeks a Surveillance Officer to monitor casino activity and ensure compliance with IGC regulations.

You will operate CCTV systems, document incidents, and coordinate with security and management while delivering customer service aligned with the STAR values.

Qualifications

• Two years gaming related or gaming enforcement experience preferred.
• High school diploma or equivalent.
• Ability to observe multiple monitors and document activity clearly.
• Indiana Gaming Commission License - Level 2 (preferred).
• Learn casino games, procedures, and regulations; meet skill assessment requirements.

Responsibilities

• Operate CCTV and surveillance equipment to monitor casino activities.
• Communicate with security, management, gaming agents, and staff as needed.
• Document observations, incidents, and actions taken.
• Follow department rules, policies, and procedures.
• Provide service reflecting STAR culture: Satisfaction, Togetherness, Appreciation, Recognition.

Skills

Verbal communication

Documentation

Mathematical skills

Surveillance monitoring

Observational endurance

Education

High School Diploma or equivalent

Tools

CCTV systems

Video surveillance equipment

Job description

Job Category : Protective Service Occupations

Requisition Number : SURVE008275

• Posted : July 27, 2026
• Full-Time
• On-site
• Rate : $16 USD per hour

Locations

Showing 1 location

Description

Essential Job Functions

• Operate surveillance system and associated equpiment.
• Communicate with security, management, gaming agents,, and other casino employees as needed.
• Document observations, events, and incidents.
• Follow established department rules and policies.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions

• Performs miscellaneous duties as assigned.
• Attend any and all training offered.

Job Qualifications

• Experience Required: Two years gaming related or gaming enforcement experience preferred.
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and/or Abilities Required: Ability to physically watch numerous monitors simultaneously and observe for extended periods of time; manually operate various closed circuit video equipment and changing recording material as necessary; maneuver and view action throughout entire casino whenever patrol functions are necessary; excellent verbal communication skills; ability to properly document activity in writing and perform mathematical complications in a timely and proficient manner; ability to meet department standards.

Licenses, Certifications, Bonding, and/or Testing Required

• Indiana Gaming Commission Occupational License - Level 2.

Other Specialized Requirements

• Able to learn and understand all casino games, procedures, and payoffs; learn and understand all IGC regulations; successfully meet all Skill Assessment requirements.

Qualifications

Skills

Preferred

Customer Service

Novice

Documentation

Advanced

Education

Preferred

High School or better.

Equal Opportunity Employer
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