Surveillance Supervisor

ilani, Inc.; Ridgefield, Northern (WA, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

ilani, Inc. in Ridgefield, WA, is seeking a Surveillance Supervisor to oversee casino surveillance during grave shifts, monitor activity across count rooms, slot booths, cashier cages, and back of house areas.

The role requires two years of casino surveillance experience, strong interpersonal and reporting skills, and the ability to work holidays and various shifts in a smoking environment; starting wage $22.33 per hour.

Qualifications

• Two (2) years of casino surveillance department experience in a high-volume, complex casino environment.
• Excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Ability to work in a secluded, enclosed environment for extended periods of time.
• Knowledge of state regulations, casino internal controls, and casino policy and procedures.
• Strong reading, listening, writing, and visual skills and hand-eye coordination.

Responsibilities

• Observes all gaming activity including cashiering, slot operations, cash handling, and count rooms.
• Oversees shift surveillance operations in the absence of Surveillance Shift Manager.
• Promotes superior guest service and maintains a positive organizational culture.
• Reports all illegal and unusual activity.
• Assists in training Surveillance Agents and supervising activities of the Surveillance Agents.

Skills

Casino surveillance experience

Interpersonal skills

Observation and reporting

Computer skills

Reading/writing skills

Education

High School diploma or equivalent

Job description

## Surveillance SupervisorApplylocations: ilanitime type: Full timeposted on: Posted 11 Days Agojob requisition id: R-04753**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:**https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5076.htmld**Pledge for Success:**We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.**Position Summary:**Observes all gaming activity including but not limited to, cashiering operations, slot operations, cash handling, and count rooms. In the absence of Surveillance Shift Manager oversees the assigned shift surveillance operations in accordance with established policies and in accordance with Cowlitz Tribe Gaming Compact.**Primary Duties and Responsibilities:*** Promotes superior guest service.* Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.* Digitally monitors activities in the casino, count rooms, slot booths, cashier cages, and back of house areas, and reports all illegal and unusual activity.* Responsible for the shift operations in the Shift Managers absence.* Performs other related duties as assigned.* Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.* Assists in the training of Surveillance Agents.* Assists Surveillance Shift manager in supervising activities of the Surveillance Agents.* Maintains confidentiality of sensitive information**.*** Performs other duties as assigned.**Minimum Qualifications:*** High School diploma or equivalent.* Two (2) years of casino surveillance department experience in a high-volume, complex casino environment with table games.* Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.* Ability to work in a secluded, enclosed environment for extended periods of time.* Knowledge of state regulations, casino internal controls, and casino policy and procedures.* Must possess strong interpersonal skills and the ability to work as a team in said environment.* Good computer and mathematical skills.* Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.* Must be able to observe and report in an objective manner.* Must be able to work holidays, various shifts and flexible hours.* Must be willing to work in a smoking environment.* Must be willing to adhere to company health and safety measures.**Work Shift:**Grave (United States of America)**Wages:**This role offers a starting wage of $22.33 per hour. Candidates with relevant experience may be placed higher within the established pay range.