SURVEILLANCE AGENT

Argosy Casino Hotel & Spa Riverside; Riverside (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

PENN Entertainment is hiring for a surveillance role at our Riverside location. You will help protect assets, monitor activities, and ensure accurate documentation while supporting a fast-paced, guest-focused environment.

The position requires a high school diploma or GED, and up to six months of related experience. You’ll be reading safety rules, writing routine reports, and speaking effectively to groups of customers or employees. Starting pay is $17 per hour.

Qualifications

• Reading safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Protect company assets by observing the activities of employees and customers via surveillance cameras.
• Review video footage on cases of patron/internal control disputes.
• Complete daily activity report and note any pertinent facts.
• Monitor recording equipment, and check equipment operation.
• Notify appropriate person when infractions, cheating, etc. are observed, including MGC agent on duty.

Skills

Safety rules reading

Report writing

Public speaking

Education

High school diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Protect company assets by observing the activities of employees and customers via surveillance cameras.
• Review video footage on cases of patron/internal control disputes.
• Complete daily activity report and note any pertinent facts.
• Monitor recording equipment, and check equipment operation.
• Notify appropriate person when infractions, cheating, etc. are observed, including MGC agent on duty.

BRING US YOUR BEST.

• High school diploma or G.E.D required.
• Six months related experience and/or training preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

$17 per hour