SURVEILLANCE AGENT

PENN Entertainment, Inc.; Northern (KY); On-site; USD 42,000 - 70,000; Full time

Job summary

PENN Entertainment, Inc. is seeking personnel for casino surveillance in a fast-paced environment. You will monitor casino games and related areas using electronic systems to protect assets and ensure integrity.

The role requires a high school diploma or GED, with preferred experience in law enforcement, casino surveillance, or table games. Base salary is part of a competitive total rewards package, with benefits varying by position.

Qualifications

• High school diploma or GED is required.
• Experience in law enforcement, casino surveillance or table games is preferred.

Responsibilities

• Use electronic monitoring systems to surveil casino games and other areas.
• Observe guest and employee activity to protect game integrity and company assets.
• Identify, record, report and document illegal or unusual activities in casino areas.
• Report all illegal or unusual activities to the authorities as required.
• Support and maintain HOLLYWOOD courtesy guidelines.
• Promote outstanding guest relations and perform other duties as assigned.

Education

High school diploma or GED

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Uses electronic monitoring systems to maintain close surveillance on all casino games and other areas.
• Maintain close surveillance on all casino table games, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets.
• Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the casino slot area, slot booths, cage areas, count rooms, table games and interrogation room.
• Report all illegal and unusual activities to the appropriate authorities.
• Support and maintain HOLLYWOOD courtesy guidelines.
• Promote outstanding guest relations. Perform other duties as assigned.

Requirements

• High school diploma or general education degree (GED) required.
• Law enforcement, casino surveillance or table games experience is preferred; Sufficient casino experience to grant a thorough understanding of the casino games is preferred; Or equivalent combination of education and experience.