Surveillance

bestbet - Jacksonville - Orange Park - St Augustine; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Cafeteria plan benefits after 6 months

Drug-free workplace

Job summary

bestbet is seeking a vigilant Surveillance Operator to monitor casino floors during shifts, report infractions, and safeguard assets. The role requires familiarity with gaming procedures and strong reporting skills.

Applicants should have a high school diploma, be able to obtain the state license, and work nights, weekends, and holidays. On-the-job training is provided, and confidentiality is mandatory.

Qualifications

• High school diploma or equivalency is required or equivalent.
• No prior experience is required, but 2 years of surveillance experience is preferred.
• Must be able to obtain the appropriate state occupational license.
• Familiarity with Microsoft Office applications is preferred.
• Ability to work in a high-stress environment and maintain composure.

Responsibilities

• Operate surveillance during shifts to monitor zones and ensure compliance with rules.
• Observe casino areas and report procedural infractions and criminal activity to the appropriate department.
• Maintain familiarity with gaming laws, regulations, procedures and company policies.
• Receive on-the-job training and apply it to daily duties.
• Enforce department procedures by reporting non-compliance with company policy.
• Keep up-to-date knowledge of procedures for all departments.
• Maintain detailed, accurate logs of activities and incidents.
• Monitor assets and employees for procedural violations.
• Perform any other duties assigned.

Skills

Verbal communication

Written communication

Multitasking

Report writing

Attention to detail

Education

High school diploma or equivalency

Tools

Microsoft Office

CCT equipment

Video cameras

Printers

Base station radios

Job description

Operates all surveillance operates during a given shift to ensure that all rules and procedures are being followed and assets are safeguarded.

Description of Duties

• Is vigilant in observing all areas of the casino and report all procedural infractions and criminal activity to the appropriate person/department
• Performs close watch duties as assigned
• Maintains familiarity with gaming law, regulations, procedures and company policies
• Recieves on the job training
• Enforces department procedures by observing and reporting any failure to comply with company policy
• Maintains up-to-date working knowledge of procedures and policies for all departments
• Maintains up to the minute, detailed, and accurate logs
• Diligently monitors all company assets as well as monitoring all employees for procedural violations
• All other duties assigned

Requirements

• High school diploma or equivalency
• No prior experience is required, however, at least 2 years of surveillance experience is preferred
• Must be able to obtain the appropriate state occupational license
• Must be familiar with Microsoft Office applications
• Ability to work in a high stress level environment
• Good eye-to-hand coordination
• Knowledge of CCT equipment including video cameras, camera and printers
• Exceptional multitasking abilities
• Ability to write detailed and accurate reports
• Basic computer skills and knowledge
• Specific vision abilities include close vision, color vision, and ability to adjust focus
• Working knowledge of, and the ability to operate, various base station and handheld radios
• Must have excellent verbal and written communication skills
• Due to confidentiality of position must sign, read and understand an agreement pertaining to consequences of not adhering to department internal controls and state regulations
• Must be able to work flexible schedule to include nights, weekends and holidays

Benefits

• Cafeteria plan benefits after 6 months (health, dental, life, vision, AFLAC). 401K after 30 days.
• bestbet is a drug free work place.