Surgical Services Sales Specialist

Agiliti; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Surgical Services Specialist to spearhead strategic sales initiatives in the healthcare sector. This role involves identifying and closing new business opportunities while managing customer relationships across various healthcare settings. The ideal candidate will possess a strong background in sales, particularly within the medical device field, and will be adept at utilizing customer relationship management tools to drive success. Join a forward-thinking organization that values innovation and excellence, and contribute to improving patient experiences through effective equipment management.

Qualifications

• 2+ years of healthcare sales experience required.
• Must hold a current, valid driver’s license with a safe driving record.

Responsibilities

• Drive strategic sales initiatives and manage customer relationships.
• Adapt sales process to meet customer needs and close business opportunities.

Skills

Sales Skills

Customer Relationship Management

Communication Skills

Problem Solving

Team Collaboration

Education

BS/BA in Business, Sales, or Marketing

Tools

CRM Tools

Job description

POSITION SUMMARY

The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory – to include identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.

PRIMARY OBJECTIVES AND RESPONSIBILITIES

Time and Territory Management

• Understands strategic position in industry and territory.

• Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals.

• Manages time and resources to ensure that work is completed efficiently and on schedule.

• Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives.

• Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care, etc.).

• Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory.

Customer Aligned Sales Process

• Adapts to customer needs and buying process; adjusts messaging and sales process accordingly.

• Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions.

• Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan.

• Keeps customer commitments, resolves customer problems, and exceeds customer expectations.

• Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources).

• Conducts business reviews with customers.

• Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations.

Insight Selling Methodology

• Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve.

• Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.

Equipment Value Management

• Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.

• Stays current on all Agiliti’s service offerings and sales trainings.

QUALIFICATIONS

• BS/BA degree in business, sales, or marketing.

• Operating Room knowledge and medical device sales experience.

• 2+ years healthcare sales or related experience required.

• Experience working in a team-based selling environment preferred.

• Previous experience selling services is preferred.

• Must be available to travel up to 50%.

• Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.

KNOWLEDGE, SKILLS, AND ABILITIES

• Operating Room and Surgical Workflow knowledge.

• Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.

• Anticipates problems or opportunities and takes immediate action to address them.

• Follows through on commitments and agreements.

• Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.

• Communicates effectively, both written and verbally, to internal and external partners.

• Sets high standards of performance, quality, and accountability for self and others. Guides by example.

• Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable.

• Builds strong cross-functional internal relationships.

• Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.

• Speaks competently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation