Surgical Services Front Desk & Admin Specialist

2600 White Plains Hospital Medical Center; Nevada (IA); On-site; USD 38,000 - 58,000; Full time

Job summary

White Plains Hospital Medical Center in White Plains, NY is seeking a Surgical Services Secretary Office Assistant to perform clerical duties within the Surgical Services Division. The role involves welcoming patients, maintaining charts, coordinating with the RN, and handling phone and office duties in a fast-paced environment.

Requirements include a High School Diploma; college/secretarial training preferred; 3–5 years experience highly preferred; and strong English communication skills.

Qualifications

• High School Diploma required.
• College or Business (Secretarial) School graduate preferred.
• Minimum 3-5 years’ experience highly preferred.
• Must be able to speak, write, understand and communicate in English language.

Responsibilities

• Receives patients and families in the Surgical Services waiting room and greets them with customer service skills.
• Maintains and collates chart parts and notifies the RN of patient arrival.
• Maintains accurate, timely communications with the Surgical Services team, patient, family and volunteer liaisons.
• Performs receptionist and office assistant duties: stamping and collating patient charts, handling telephone communications, and managing office supplies.
• Directs visitors and responds to inquiries, acting as liaison for patient and team.

Skills

Customer service

Multitasking

Phone etiquette

Office administration

English proficiency

Education

High School Diploma

Secretarial/Business School preferred

Tools

Transcription equipment

Office equipment

Job description

White Plains Hospital Medical Center in White Plains, NY is seeking a Surgical Services Secretary Office Assistant to perform clerical duties within the Surgical Services Division. The role involves welcoming patients, maintaining charts, coordinating with the RN, and handling phone and office duties in a fast-paced environment.

Requirements include a High School Diploma; college/secretarial training preferred; 3–5 years experience highly preferred; and strong English communication skills.