Surgical Scheduling Medical Assistant II

Indiana University Health System; Indiana (PA); On-site; USD 22,000 - 33,000; Full time

Job summary

Indiana University Health System is seeking a Medical Assistant to serve as the primary patient-facing resource for scheduling in-person surgical procedures. You will communicate with physicians, patients, the surgery center, and the prior authorization team to coordinate scheduling and provide prep instructions.

The role requires a Medical Assistant certification, graduation from a MA program, and knowledge of ICD-10/CPT coding. BLS certification and OSHA/CLIA/ADA knowledge are expected.

Qualifications

• AHA BLS for healthcare workers certification required.
• High school diploma or equivalent.
• Graduation from a Medical Assistant program required.
• Current certification as CMA, RMA, CCMA, NCMA, or CMAC.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• TB validation or within 6 months of hire preferred.
• Familiarity with insurance processes and third-party payers.

Responsibilities

• Serve as the primary patient-facing resource for scheduling in-person surgical procedures.
• Communicate professionally with physicians, patients, the surgery center, and the prior authorization team.
• Review medications and provide procedure instructions to patients.
• Coordinate procedure scheduling and communicate appointment details and prep instructions.
• Contact patients by phone regarding rescheduling and prior authorization updates.
• Submit surgery clearance forms and ensure timely follow-up of documentation.
• Monitor physician schedules to keep templates filled and slots utilized.
• Collaborate with providers and staff to maintain efficient patient flow.
• Assist in obtaining information to support insurance approvals.
• Use Cerner and other tools to manage messages and coordinate care.

Skills

Cerner EMR

Patient scheduling

Communication

Attention to detail

Medical terminology

Education

Medical Assistant certification

Medical Assistant program graduate

Tools

EMR systems

Front office tools

Job description

Indiana University Health System is seeking a Medical Assistant to serve as the primary patient-facing resource for scheduling in-person surgical procedures. You will communicate with physicians, patients, the surgery center, and the prior authorization team to coordinate scheduling and provide prep instructions.

The role requires a Medical Assistant certification, graduation from a MA program, and knowledge of ICD-10/CPT coding. BLS certification and OSHA/CLIA/ADA knowledge are expected.