Surgical Scheduler - Orthopedics - Hybrid

Trinity Health Corp.; Elmwood (CT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Join a leading healthcare organization as a scheduling specialist in our Orthopedics Team. This hybrid position involves arranging surgeries, liaising with patients, and ensuring all pre-operative logistics are handled efficiently. With a patient-centric environment and great benefits starting from day one, the role provides excellent career growth opportunities in a diverse and inclusive culture.

Benefits

Great benefits effective day 1

Career growth and advancement potential

Diverse and inclusive culture

Qualifications

• Minimum three (3) years prior experience scheduling specialty procedures.
• Extensive knowledge of carrier policies and procedures.

Responsibilities

• Arrange logistics for patient surgeries and procedures.
• Schedule inpatient, outpatient, and office admissions.
• Obtain prior authorizations for medical procedures.

Skills

Communication

Organizational skills

Attention to detail

Problem-solving

Education

High School Diploma or equivalent

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Great opportunity to join our Orthopedics Team and have the flexibility of a hybrid position.

You would be responsible to completely arrange the logistics of patient surgeries and procedures. Serves as a liaison between patients and medical staff/providers throughout the entire process, including pre-operative testing, authorizations for health insurance, the procedure itself, and follow-up appointments. Communicates with patients and their families to ensure they are well informed and prepared. Will also take on miscellaneous clerical/administrative tasks such as answering emails, in-basket messages, taking phone calls and requesting/verifying patient medical records.

What you will do:

• Schedules all inpatient, outpatient and office admissions from onsite and drug loading. Ensures time is scheduled, blocked off and available Communicates effectively (written and verbal) with colleagues, patients and family members

• Works in conjunction with Advanced Practice Providers (APPs) to schedule and enter case requests for procedures if needed. Ensures patients have all required pre-op testing done prior to procedures, i.e. required labs and other testing such as MRI, TEE.

• Obtains complex prior authorizations for each procedure, and testing and drug loading that is scheduled for each provider. This requires extensive knowledge of each carrier policy and familiarity of each specific procedure. Continuous education and learning required to keep current and up-to-date on policy/procedure changes.

• Works closely with Insurance representatives to ensure procedures and testing are approved for authorization which requires providing all necessary medical documentation to support medical necessity

Position Highlights and Benefits:

• Day Shift – Full Time - HYBRID

• Great benefits effective day 1!

• Patient-centric environment

• Career growth and advancement potential

• Diverse and inclusive culture

Minimum Qualifications:

• High School Diploma or equivalent.

• Minimum of three (3) yrs prior experience scheduling specialty procedures.

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.