Surgical Scheduler

Crouse Hospital; Collamer (NY); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Paid time off

Job summary

Crouse Medical Practice in New York emphasizes patient-centered care and a supportive team environment. We value work-life balance and ongoing growth within a fast-growing medical practice, affiliated with Crouse Hospital.

This role offers a Monday–Friday schedule with no mandatory overtime and opportunities for professional advancement. The Surgical Scheduler will manage office and hospital procedures per provider orders, ensuring accurate, timely communication with patients and staff.

Qualifications

• Demonstrate consistent professional conduct with meticulous attention to detail.
• Possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff and other healthcare professionals.
• Strong critical thinking skills with a positive attitude.
• NYS Licensed Practical Nurse registration, preferred.
• Current BLS certification.

Responsibilities

• Schedule appropriate office-based and hospital procedures per provider's orders.
• Coordinate scheduling with patients, providers and hospital staff.
• Communicate scheduling changes/cancellations accurately and promptly.
• Maintain organized workload management to ensure timely appointments.

Skills

Verbal communication

Written communication

Interpersonal skills

Critical thinking

Education

NYS LPN license

BLS certification

Job description

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here's what we offer:

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include:

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account - available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description:

Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. The Surgical Scheduler must schedule office based and hospital procedures consistent with the patient's diagnosis and procedure request. Requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy.

Qualifications & Requirements:

• Demonstrate consistent professional conduct with meticulous attention to detail.
• Possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff and other healthcare professionals.
• Strong critical thinking skills with a positive attitude.
• NYS Licensed Practical Nurse registration, preferred.
• Current BLS certification.

Education & Experience:

• Experience with prior authorizations, medical necessity and coding (preferred).