Surgical Scheduler - General Surgery

Beth Israel Lahey Health; Auburn (AL); On-site; USD 49,358 - 66,435; Full time

Job summary

Beth Israel Lahey Health, Inc. seeks a Surgical Scheduler for Mount Auburn Hospital. This position involves coordinating and scheduling surgical procedures and ensuring communication with various surgical offices and clinical staff.

Candidates should have strong organizational skills, proficiency with scheduling software like Epic, and experience in healthcare settings. The role requires effective communication and a commitment to promoting a culture of wellbeing and respect.

Qualifications

• Minimum of two years’ experience in procedural services or healthcare settings preferred.
• Written and verbal fluency in English is required.

Responsibilities

• Coordinate and schedule surgical and procedural cases.
• Verify case details including procedure type, diagnosis codes, and required settings.
• Provide excellent customer service to clinical staff and surgeons.

Skills

Strong verbal and written communication skills

Attention to detail

Proficiency with PC systems

Basic understanding of medical terminology

Education

High school diploma or equivalent

Post-secondary business coursework

Tools

Epic scheduling software

Craneware

Job description

## Surgical Scheduler - General SurgeryApplylocations: Mount Auburn Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: JR97804**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**Monday to Friday 8:00a-4:30p**Job Description:**In this role, under the direction of the Practice Manager, you will be responsible for ensuring efficient and timely scheduling of procedure-based cases, communicating with surgical offices, specialty clinics and clinical staff on a daily basis, and proactively identifying issues related to equipment and staff coverage for surgical care or procedures.**ESSENTIAL DUTIES & RESPONSIBILITIES** (including but not limited to):· Coordinate and schedule surgical and procedural cases.· Serve as a liaison between surgical offices, admitting, anesthesia, nursing staff to ensure efficient scheduling and resource utilization.· Verify case details including procedure type, diagnosis codes, required settings and other special needs prior to scheduling.· Ensure proper sequencing and timing of cases to optimize patient flow and operating room efficiency.· Understand and adhere to block booking policies and daily schedule limits.· Proactively communicate potential conflicts and overbookings to providers and affected surgical offices or clinics.· Provide excellent customer service to clinical staff, surgeons, and administrative counterparts.· Perform occasional maintenance of Epic scheduling templates.· Provides patient education with regards to procedures such as patient prep-instructions· May complete portions of the financial clearing process, including prior authorizations, and insurance referrals for all surgical procedures· May use Craneware and other specialty software for medical necessity and prior authorization checks· Reviews authorization requirements, benefit coverage and cost sharing information for surgical procedures utilizing online provider portals.· Educates patients on cost sharing information and collecting pre-payment and/or referring to Financial Counselors prior to scheduling surgery· May work with a third-party company for image, pathology coordination prior to scheduling surgeries**QUALIFICATIONS:**· High school diploma or equivalent; post-secondary business coursework preferred.· A minimum of two years’ experience in procedural services or other healthcare settings preferred.· Basic understanding of medical terminology.· Strong verbal and written communication skills for effective collaboration with clinical and administrative teams.· Demonstrated proficiency with PC systems and multiple software applications. Epic experience preferred.· Excellent attention to detail and organizational skills.**OTHER REQUIREMENTS:**· Ability to sit or stand for prolonged periods.· Ability to lift up to 25 lbs.· Manual dexterity for computer uses and office equipment.· Written and verbal fluency in English.· Consistently promote a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in the organization's WE CARE values.· Demonstrated commitment and actions to valuing diversity and contributing to an inclusive working and learning environment**Pay Range:**$49,358.00 USD - $66,435.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.