Surgical Scheduler

Yale New Haven Health; Trumbull (CT); On-site; USD 52,000 - 70,000; Full time

Job summary

YNHHS is seeking a Surgical Scheduler to manage procedure scheduling for physicians and APPs, ensuring all registration and insurance requirements are completed before and after surgeries.

The role coordinates with hospital ORs or ambulatory centers, maintains HIPAA compliance, and communicates clearly with patients and medical staff about preoperative needs and follow-up care.

Qualifications

• High school diploma or GED required.
• 2–3 years in hospital/physician office scheduling and medical billing.
• Knowledge of CPT/ICD-10 codes and insurance eligibility.

Responsibilities

• Schedule surgeries for physicians and APPs.
• Verify insurance authorization.
• Coordinate preoperative requirements.
• Maintain HIPAA compliance.
• All other duties as assigned.
• May assist with chaperone duties for procedures.

Skills

Computer skills

Microsoft Office

EPIC/EMR

Interpersonal skills

Insurance terminology

CPT/ICD-10 codes

Time management

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

EPIC

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Surgical Scheduler is responsible for scheduling surgeries for Physicians and Advanced Practice Clinicians and ensures all registration and insurance authorization processes are followed prior to and following all surgeries. Serves as a liaison between patient and medical staff. Advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital

EEO/AA/Disability/Veteran

Responsibilities

• 1. Pre-Operative Tasks
  • 1.1 Contacts patients to schedule surgical procedures in a courteous and professional manner
• 2. Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers
  • 2.1 Verifies receipt of medical and/or cardiac clearance
• 3. Post-Operative Follow Up Care
  • 3.1 Schedules follow-up appointments
• 4. Maintain HIPAA requirements
• 5. All other duties as assigned
• 6. May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

EDUCATION

High school diploma or general education degree (GED) required

Experience

Two (2) to three (3) years' work experience in a hospital /physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements required

LICENSURE

N/A

Special Skills

Strong Computer Skills required, specific proficiency with Microsoft Office, EPIC or other EMR platform Excellent interpersonal skills Strong working knowledge of medical insurance terminology, current CPT and ICD-10 codes Skilled in intricacies of surgical scheduling, medical billing and insurance procedures Ability to work independently and as a team Practices high reliability, strong time management skills, exceptional organizational and coordination ability and exhibits the YNHHS Standards of Professional Behavior Excellent verbal and written communication skills Detail oriented; ability to multi-task and use problem solving skills

YNHHS Requisition ID

185561