Surgical On Site Specialist

Medtronic plc; Philadelphia (Philadelphia County); On-site; USD 70,000 - 120,000; Full time

Job summary

Medtronic plc in Philadelphia seeks a Surgical On Site Specialist to support surgical teams with in-person technical guidance and product expertise before, during, and after procedures. The role involves preparing equipment, ensuring device readiness, and assisting staff with device use and troubleshooting in the operating room.

You will train staff on new technologies, coordinate case logistics with sales and clinical teams, and document field feedback to support product improvement while

Qualifications

• Strong communication skills for collaborating with surgical teams, conveying technical information clearly, and documenting case details.
• Customer service skills to support clinicians in high-pressure environments, resolve concerns promptly, and maintain professional relationships.
• Research abilities to stay current on product updates, clinical best practices, and relevant surgical procedures.
• Project management skills to coordinate cases, manage logistics, and prioritize multiple requests across hospital accounts.
• Training experience to educate operating room staff on device use, protocols, and new technologies.
• Ability to work effectively in an operating room environment, including attention to detail, adherence to safety and infection control standards, and comfort with clinical settings.
• Strong problem-solving and technical aptitude for understanding medical devices and addressing in-procedure issues.
• Preferred: Experience in healthcare, medical devices, or operating room support; associate or bachelor’s degree in a related field (e.g., healthcare, biomedical, life sciences) is beneficial.

Responsibilities

• Prepare equipment and materials for procedures and ensure proper device setup.
• Assist clinical staff with product use and troubleshooting in the operating room.
• Coordinate with sales and clinical teams to address customer needs and manage case logistics.
• Document field feedback to support continuous product improvement.
• Train surgical staff on new technologies and ensure compliance with safety standards.

Skills

Strong communication

Customer service

Research abilities

Project management

Training experience

Operating room environment

Technical aptitude

Healthcare/medical devices experience

Education

Associate or Bachelor’s degree in healthcare/biomedical/life sciences

Job description

Company Description

Medtronic is a global healthcare technology leader focused on addressing some of the most complex health challenges worldwide. The organization develops innovative medical technologies and therapies that aim to improve health outcomes and transform lives. Team members collaborate across disciplines and geographies to advance solutions that support patients, clinicians, and health systems. Applicants joining Medtronic can expect a mission-driven culture that values innovation, integrity, and impact on global health.

Role Description

The Surgical On Site Specialist is a full-time role based on-site in Philadelphia, PA. This position supports surgical teams by providing in-person technical guidance and product expertise before, during, and after procedures. Daily responsibilities include preparing equipment and materials, ensuring proper device setup, and assisting clinical staff with product use and troubleshooting in the operating room. The specialist also coordinates with sales and clinical teams to address customer needs, manages case logistics, and documents field feedback to support continuous product improvement. Ongoing activities involve training surgical staff on new technologies, maintaining compliance with safety and regulatory standards, and building strong, professional relationships with hospital personnel.

Qualifications

• Strong Communication skills for collaborating with surgical teams, conveying technical information clearly, and documenting case details.
• Customer Service skills to support clinicians in high-pressure environments, resolve concerns promptly, and maintain professional relationships.
• Research abilities to stay current on product updates, clinical best practices, and relevant surgical procedures.
• Project Management skills to coordinate cases, manage logistics, and prioritize multiple requests across hospital accounts.
• Training experience to educate operating room staff on device use, protocols, and new technologies.
• Ability to work effectively in an operating room environment, including attention to detail, adherence to safety and infection control standards, and comfort with clinical settings.
• Strong problem-solving and technical aptitude for understanding medical devices and addressing in-procedure issues.
• Preferred: Experience in healthcare, medical devices, or operating room support; associate or bachelor’s degree in a related field (e.g., healthcare, biomedical, life sciences) is beneficial.