Surgical Onsite Specialist - Philadelphia North

Medtronic plc; Philadelphia (Philadelphia County); Remote; USD 63,000 - 77,000; Full time

Job summary

Medtronic plc is seeking a dedicated Surgical Onsite Specialist to support case procedures, training, and product implementation across surgical centers within the assigned territory. The role requires residence within the region and travel to multiple accounts; a valid driver’s license is essential.

You will provide on-site procedural assistance, technical troubleshooting, and education to physicians and staff while collaborating with the territory manager to drive adoption and growth.

Qualifications

• Bachelor’s degree required.
• Minimum of 1 year of required experience.
• 1+ years of B2B sales experience preferred.
• Experience prospecting, generating new business and building a sales pipeline.
• Strong communication and presentation skills.

Responsibilities

• Provide real-time procedural and product support for Surgical COTs in territory.
• Serve as on-site resource for physicians and surgical teams.
• Assist with product trials, implementation, and conversions.
• Lead training sessions for physicians, residents, and staff.
• Support SAM with sales initiatives and account management.
• Maintain accurate inventory and coordinate equipment upgrades.

Skills

B2B sales experience

Prospecting & pipeline build

Strong communication

Independent field work

Hunter mentality

Education

Bachelor’s degree

Job description

We anticipate the application window for this opening will close on - 30 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Surgical Operating Unit strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions across the care continuum. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Surgical Centers of Therapy (COTs). This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, performing equipment upgrades and maintenance, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the territory manager. The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion efforts, contributing directly to the organization’s growth and success.

Primary Responsibilities

Responsibilities may include the following and other duties may be assigned.

Customer Support

• Provide real-time procedural assistance for Surgical COTs within aligned territory.

• Offer technical expertise and troubleshooting support to ensure successful product usage.

• Serve as a trusted resource for physicians and surgical teams in the OR.

Customer Engagement & Communication

• Act as a primary point of contact for customer inquiries during on-site procedures.

• Ensure clear and effective communication between customers and colleagues.

• Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).

Equipment Upgrades & Maintenance

• Perform equipment and software upgrades as required.

• Conduct equipment fleet audits to ensure optimal product performance and compliance.

Training & Education

• Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.

• Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.

Sales & Implementation Support

• Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.

• Provide on-site support for regional conversions and product adoption strategies.

Inventory Management

• Maintain accurate tracking and availability of surgical products for smooth procedure execution.

• Ensure inventory levels meet customer and operational needs.

Required Qualifications

• Bachelor’s degree

• Minimum of 1 year of required experience

Preferred Qualifications

• 1+ years of B2B sales experience with a track record of meeting or exceeding sales goals / 1+ year of clinical experience / 1+ year of clinical sales experience

• Demonstrated success in prospecting, generating new business, and building a pipeline

• Strong hunter mentality with a drive to win and grow territory performance

• Competitive, self-motivated, and results-oriented approach to sales

• Experience building relationships with decision-makers and navigating customer organizations

• Proven ability to work independently in a fast-paced, field-based environment

• Excellent communication, presentation, and consultative selling skills

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$70,000.00 - $70,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertaining solely to candidates hired within the United States (local market compensation and benefits will apply for other.)

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.