Surgical Medical Assistant

Direct Orthopedic Care; McKinney (TX); On-site; USD 28,000 - 32,000; Full time

Job summary

Direct Orthopedic Care is seeking a Surgical Medical Assistant to float between Denton and McKinney clinics. This full-time, hourly role involves clinical support and administrative duties, with a focus on guest service and maintaining HIPAA compliance.

The MA will manage insurance authorizations, assist physicians, and support the front desk and clinical team. This position emphasizes patient hospitality and accurate medical documentation while ensuring a smooth patient experience.

Responsibilities

• Assist with in-office procedures by applying DME and preparing patients.
• Help document in the medical record and complete chart prep.
• Check-in guests, verify insurance coverage and collect copays.
• Provide front desk support and assist clinic team as needed.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surgical Medical Assistant

Full Time Technical Denton, TX, US

Salary Range: $20.00 To $23.00 Hourly

As a Medical Assistant, I report to the Practice Manager. My lead roles are administrative and certain clinical duties under the direction of the Orthopedic Provider. The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work.

This position will float between Denton and McKinney clinics.

Lead Outcomes

• I work with a Provider as a clinical team and support them in guest care.
• I work with guests to answer questions, provide reassurance and show empathy at all times.
• I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
• I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

• I am able to apply DME and prepare for in-office procedures.
• I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
• I assist with documentation in the medical record.
• I complete all chart prep.
• I send/receive medical records.
• I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
• I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

• My leadership is proactive.
• My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled.
• I use active listening skills.
• I maintain composure in stressful situations.
• I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.