Medical Assistant

Direct Orthopedic Care; Southlake (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Direct Orthopedic Care in Southlake, TX is seeking a Medical Assistant to support both administrative and clinical tasks. The role requires assisting with insurance authorizations, patient check-in, and preparation for in-office procedures under physician direction.

You will float between Frisco, McKinney, Plano, and Irving clinics, deliver courteous guest service, protect PHI, and work closely with providers and front desk staff to maintain a smooth patient experience.

Qualifications

• Assist with administrative duties and clinical support under provider direction.
• Prepare guests with information for surgery and documentation in medical records.
• Verify demographic information and insurance coverage; collect copays.

Responsibilities

• Support providers as part of the clinical team and assist with guest care.
• Greet guests, provide reassurance, and maintain a courteous, professional appearance.
• Check-in guests, verify insurance, and collect copays.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant

Full Time Technical Southlake, TX, US

3 days ago Requisition ID: 1914

Salary Range: $18.00 To $22.00 Hourly

As a Medical Assistant, I report to the Practice Manager. My lead roles are administrative and certain clinical duties under the direction of the Pain Management Provider. The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work.

This position will float between our Frisco, McKinney, Plano, and Irving clinics.

Lead Outcomes

• I work with a Provider as a clinical team and support them in guest care.
• I work with guests to answer questions, provide reassurance and show empathy at all times.
• I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
• I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

• I am able to apply DME and prepare for in-office procedures.
• I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
• I assist with documentation in the medical record.
• I complete all chart prep.
• I send/receive medical records.
• I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
• I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

• My leadership is proactive.
• My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled.
• I use active listening skills.
• I maintain composure in stressful situations.
• I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.