Medical Assistant

Direct-Orthopedic-Care; Texas; On-site; USD 28,000 - 32,000; Full time

Job summary

Direct-Orthopedic-Care in Frisco, TX is seeking a Medical Assistant to join our full-time team. You will handle insurance authorizations, support front desk and clinical staff, and help create a welcoming patient experience.

Responsibilities include processing documentation, assisting with in-office procedures, checking in guests, verifying demographics and insurance, collecting copays, and maintaining PHI confidentiality in accordance with HIPAA guidelines.

Qualifications

• Experience with insurance authorizations
• Knowledge of HIPAA regulations and compliance
• Front desk support experience

Responsibilities

• Assist with insurance authorizations and front desk backup for the clinical team.
• Prepare guests with clinical and administrative information for procedures.
• Document in the medical record and complete chart prep.
• Check-in guests, verify demographics, insurance, and collect copays.
• Maintain guest confidentiality and PHI in compliance with HIPAA.

Skills

Empathy

Active listening

Guest service

HIPAA compliance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant

Full Time Technical Frisco, TX, US

5 days ago Requisition ID: 1931

Salary Range: $20.00 To $23.00 Hourly

As a Medical Assistant, I report to the Practice Manager. The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work.

Lead Outcomes

• I work with a Provider as a clinical team and support them in guest care.
• I work with guests to answer questions, provide reassurance and show empathy at all times.
• I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
• I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

• I am able to apply DME and prepare for in-office procedures.
• I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
• I assist with documentation in the medical record.
• I complete all chart prep.
• I send/receive medical records.
• I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
• I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

• My leadership is proactive.
• My behaviors and standards model DOC's values and deliver a service experience that is unrivaled.
• I use active listening skills.
• I maintain composure in stressful situations.
• I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.