Medical Assistant

Direct-Orthopedic-Care; McKinney (TX); On-site; USD 28,000 - 32,000; Full time

Job summary

Direct-Orthopedic-Care is seeking a Medical Assistant to join our team in McKinney, TX. This full-time role supports the front desk and clinical team, handling insurance authorizations and patient hospitality to ensure a smooth patient experience.

Responsibilities include preparing patients for procedures, documenting medical records, checking in guests, verifying insurance, collecting copays, and supporting the DOC staff with daily administrative tasks while upholding HIPAA standards and guest

Qualifications

• Ability to apply DME and prepare for in-office procedures.
• Prepare guests with clinical and administrative information needed for surgery as directed by physician when applicable.
• Assist with documentation in the medical record.
• Complete all chart prep.
• Send/receive medical records.
• Check-in guests and collect demographic information, verify insurance coverage and collect copays.
• Provide support for front desk duties and all DOC office team members.

Responsibilities

• Lead the hospitality efforts by maintaining a courteous, attentive, and professional manner.
• Support the clinical team and guest care in collaboration with a Provider.
• Maintain guest confidentiality and ensure PHI is secure; comply with HIPAA regulations.

Skills

Guest care

HIPAA compliance

Active listening

Empathy

Professional communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant

Full Time Technical McKinney, TX, US

Salary Range: $20.00 To $23.00 Hourly

As a Medical Assistant, I report to the Practice Manager. The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work.

Lead Outcomes

• I work with a Provider as a clinical team and support them in guest care.
• I work with guests to answer questions, provide reassurance and show empathy at all times.
• I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
• I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

• I am able to apply DME and prepare for in-office procedures.
• I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
• I assist with documentation in the medical record.
• I complete all chart prep.
• I send/receive medical records.
• I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
• I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

• My leadership is proactive.
• My behaviors and standards model DOC's values and deliver a service experience that is unrivaled.
• I use active listening skills.
• I maintain composure in stressful situations.
• I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.