Surgical Instrument Field Repair Specialist

STERIS - Commercial Operations; Milwaukee (WI); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Market-competitive pay

Paid time off + holidays

Medical, dental, vision coverage

401(k) with company match

Maternity and parental leave

Tuition reimbursement

Zusammenfassung

STERIS - Commercial Operations seeks a Surgical Instrument Field Repair Specialist. You will repair, refurbish, and service instruments inside a mobile repair truck at customer facilities, with occasional lab support. Frequent hospital visits ensure instrument availability and performance.

Travel and safety compliance are essential to success. The role requires a high school diploma or GED, 1+ year hands-on tool experience, ability to lift 100 lbs, and a valid driver’s license with DOT

Qualifikationen

• High school diploma or GED.
• At least 1 year hands-on experience with small hand tools.
• Ability to lift up to 100 lbs and push carts up to 150 lbs.
• Valid driver’s license; CDL where applicable and willingness to travel daily.
• DOT medical/physical exam eligibility and compliance with DOT rules.

Aufgaben

• Perform basic-level repair and maintenance of surgical instruments.
• Create and manage invoices, work orders, and daily documentation.
• Operate the mobile repair truck safely per DOT and company policies.
• Coordinate with hospital staff on instrument needs and requests.
• Complete PMI inspections as trained and required.

Kenntnisse

Hands-on repair

Small hand tools

Customer service coordination

Ausbildung

High school diploma or GED

Tools

Ultrasonic cleaning equipment

Buffing & polishing equipment

Brazing & shaping tools

Jobbeschreibung

Surgical Instrument Field Repair SpecialistA day in this roleEach morning, you roll out in a fully equipped mobile repair truck to support hospital Central Sterile and OR teams. Your day blends precision craftsmanship with on-site customer service—inspecting, repairing, and refurbishing surgical instruments at customer facilities and, in select markets, regional labs. Most of your work is performed inside the mobile truck, with frequent trips into the hospital to pick up, deliver, or clarify requests with the clinical team. Occasional overnight travel may be required.Important noticeThis role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.What you’ll handlePerform basic-level repair and maintenance of surgical instruments, including ultrasonic cleaning, buffing and polishing, bending, shaping, sharpening, hinge point adjustment, serration work, and brazing.Create and manage invoicing, work orders, and daily documentation per customer reporting and contractual/regulatory requirements, including end-of-day reporting such as the OAR.Complete Preventative Maintenance Inspection (PMI), as needed, within your training and capability level.Operate the On Location repair truck in accordance with DOT, company, and customer protocols; follow vehicle and equipment safety procedures at all times.Follow all company safety and health policies, wear required PPE, and complete site safety observations.Where you’ll workPrimarily inside a mobile repair truck located at customer sites, with frequent walks into the hospital to coordinate, deliver, and consult on instrument needs.What you’ll bringHigh school diploma or GED.At least 1 year of verifiable hands-on experience using small hand tools in areas such as repair, assembly, product testing, carpentry, sterile processing, industrial sewing, jewelry repair, maintenance, machining, tool and die, mechanical/repair, construction, small engine repair, cell phone/PC/tablet repair, testing and rebuilds, circuit board assembly, fabrication, welding, or automotive repair. Related certifications, competitive equipment training, or related military experience may count toward this requirement.Ability to lift up to 100 lbs and push rolling instrument carts up to 150 lbs at times.Flexibility to work early or late hours, including nights and weekends, as customer needs dictate.Minimum age 21; able to meet FMCSA/DOT and driver’s license requirements.Ability to pass a DOT medical/physical exam, comply with all DOT regulations, and perform basic box truck safety checks.Valid driver’s license with an acceptable driving record; CDL required where applicable.What you’ll gainMarket competitive pay.Extensive paid time off plus 9 additional holidays.Excellent medical, dental, and vision coverage.Short- and long-term disability.401(k) with company match.Maternity and parental leave.Additional optional benefits and discounts, including pet insurance.Tuition reimbursement and continued education programs.Excellent opportunities for advancement in a stable, long-term career.