Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee)

Cape Cod Healthcare; Mashpee (MA); On-site; USD 25,901 - 36,889; Part time

Job summary

A health care organization in Mashpee is seeking a Surgical Coordinator (Per Diem) to manage surgical scheduling, provide excellent customer service, and maintain patient confidentiality. The ideal candidate has a high school diploma (or equivalent) and at least one year of experience in a medical office setting. This entry-level position requires strong communication skills and proficiency with office technology. The role offers a pay rate of $22.79 per hour with flexible per diem hours.

Qualifications

• One year of experience in a medical office setting including scheduling.
• Demonstrated excellence in providing customer service.
• Medical Terminology knowledge is preferred.

Responsibilities

• Schedule surgical appointments and obtain necessary reports.
• Communicate with referring providers regarding scheduling.
• Maintain confidentiality regarding patient information.

Skills

Customer service

Strong communication skills

Interpersonal skills

Typing skills (30 WPM)

Education

High school diploma or equivalent

Bachelor’s Degree

Tools

Electronic Medical Records

MS Office

Job description

Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee)

Join to apply for the Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee) role at Cape Cod Healthcare.

Responsibilities

• Schedule surgical appointments for the practice.
• Obtain reports of lab work, X‑ray, EKG reports from primary care doctor, cardiologist, etc. and fax to the appropriate facilities.
• Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance.
• Communicate with referring providers regarding scheduling and completion of surgeries.
• Check‑in and check‑out patients as needed; verify and obtain insurance and demographic information, collect co‑payments, and schedule follow‑up appointments.
• Answer the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record.
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes.
• Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
• Maintain confidentiality regarding patient information in accordance with HIPAA regulations.
• Float to front desk for coverage when needed.
• Float to other MACC practices when required.
• Perform other work‑related duties and activities as assigned or requested.
• Read, write and communicate in English.

Qualifications

• High school graduate or equivalent.
• Experience in a medical office setting, including scheduling, of at least one (1) year experience or Bachelor’s Degree.
• Demonstrated excellence in providing customer service.
• Strong communication and interpersonal skills.
• At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred.
• Medical Terminology knowledge preferred.
• Typing skills at 30 WPM preferred.

Purpose of Position

To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.

Schedule Details

Per Diem hours, Rotating days, No weekends & No holidays.

Organization

Medical Affiliates of Cape Cod.

Primary Location

Massachusetts-Mashpee.

Department

MAC-General.

Annual/Hourly

Hourly.

Hiring Pay Range

$22.79.

Seniority level

Entry level.

Employment type

Full‑time.

Job function

Health Care Provider.

Industries

Hospitals and Health Care.