- Location 10260 Silverside Street,Ijamsville, MD, 21754,United States
- Base Pay $18.00 - $20.00 / Hour
- Employee Type Full-Time Non-Exempt
General Information
Company: Frederick Primary Care Associates, P.A.
Job Title: Surgical Coordinator (Cardiology)
Location: 10260 Silverside St, Ijamsville, MD 21754
Hourly Pay: $18-20 per hour depending on experience
Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)
Schedule: Full-Time Non-Exempt, Monday - Friday 7:30 AM - 4:30 PM
Position Summary
We are seeking an experienced and highly organized Surgical Coordinator (Cardiology) to coordinate cardiac procedures and surgical cases from scheduling through completion. This position serves as a key liaison between patients, physicians, clinical staff, hospitals, surgical facilities, and insurance companies to ensure procedures are scheduled accurately and efficiently.
The ideal candidate will have experience with surgical scheduling, prior authorizations, insurance verification, and medical billing, preferably within a cardiology, cardiovascular, or surgical practice.
The successful candidate will be detail-oriented, proactive, professional, and able to manage multiple cases and deadlines while providing excellent service to patients.
Surgical & Procedure Scheduling
- Coordinate and schedule cardiology-related surgeries, procedures, and hospital-based services.
- Coordinate scheduling between physicians, patients, and hospitals.
- Maintain accurate surgical and procedure calendars.
- Confirm physician, facility, and equipment availability as required.
- Coordinate pre-operative appointments, testing, medical clearances, consultations, and other required services.
- Coordinate and ensure completion of all required clinical and administrative documentation prior to procedures, including referrals and prior authorizations.
- Communicate procedure dates, arrival times, preparation instructions, and other requirements to patients.
- Monitor upcoming procedures and proactively identify missing information or potential scheduling issues.
- Coordinate cancellations, rescheduling, and changes as necessary.
- Communicate schedule changes promptly to patients, physicians, facilities, and clinical staff.
Prior Authorizations & Insurance
- Obtain required prior authorizations for surgeries, procedures, diagnostic tests, and other services.
- Verify patients’ insurance eligibility, benefits, and coverage requirements.
- Review payer requirements for referrals, prior authorizations, medical necessity, and site-of-service restrictions.
- Submit authorization requests through payer portals, phone systems, and other approved platforms.
- Track authorization requests and follow up with insurers to secure approvals before scheduled procedures.
- Record authorization numbers, approval dates, approved services, and other relevant details in the appropriate systems.
- Identify authorization issues, denials, or delays and promptly notify the appropriate staff.
- Assist with supplemental documentation and authorization appeals as needed.
- Stay current on payer-specific requirements and changes that may affect scheduling or reimbursement.
- Assist with billing-related activities associated with surgical and cardiology procedures.
- Verify that required authorization and insurance information is accurately reflected in the patient's record.
- Communicate with billing staff regarding procedures, authorizations, coding information, and insurance requirements.
- Assist with claim questions, denials, and payer follow-up when appropriate.
- Maintain accurate documentation to support timely and appropriate billing.
- Communicate clearly and professionally with patients regarding scheduling, insurance authorization, pre-operative requirements, and procedure preparation.
- Answer patient questions and appropriately direct clinical questions to physicians or clinical staff.
- Provide timely follow-up regarding authorizations, appointments, required testing, and scheduling changes.
- Help patients navigate the administrative aspects of their surgical or procedural care.
- Handle sensitive patient information professionally and maintain strict confidentiality.
Administrative Responsibilities
- Maintain accurate patient, scheduling, authorization, and procedure information within the EMR/EHR and scheduling systems.
- Ensure required documentation is available and complete prior to scheduled procedures.
- Maintain organized records of authorizations, scheduling information, and related correspondence.
- Monitor upcoming procedures to ensure all requirements are completed within established timelines.
- Assist with process improvement initiatives designed to improve scheduling efficiency, patient experience, and revenue cycle performance.
- Perform other related administrative duties as assigned.
Requirements
- High school diploma or equivalent.
- Previous experience in a medical office, hospital, surgical center, or healthcare setting.
- Experience with surgical or procedural scheduling.
- Experience obtaining prior authorizations and verifying insurance benefits.
- Strong knowledge of insurance processes and payer requirements.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and deadlines in a fast-paced healthcare environment.
- Proficiency with computers, electronic medical records, and office software.
- Ability to maintain patient confidentiality and comply with HIPAA requirements.
Preferred
- Previous experience in cardiology, or another surgical specialty.
- Experience coordinating hospital-based procedures.
- Experience with insurance payer portals and authorization systems.
- Experience working with hospital scheduling systems.
- Knowledge of cardiology procedures and terminology.
Work Schedule
Full-Time, Monday–Friday 7:30 a.m.–4:30 p.m.
This is a full-time position with a consistent weekday schedule. Occasional schedule adjustments may be necessary based on physician, facility, or procedural needs.
This position is primarily performed in a medical office environment and involves frequent interaction with patients, physicians, clinical staff, hospitals, surgical facilities, and insurance companies. The position requires regular computer, telephone, and electronic communication throughout the workday.
This position offers a competitive benefits package, including:
Health Insurance – Individual and family coverage
Dental Insurance – Individual and family coverage
Vision Insurance – Individual and family coverage
Paid Vacation – 2 weeks per year
Paid Holidays – Up to 6 days per year
Paid Sick Leave – 1 week per year; prorated during the first year
Employer-Paid Life Insurance
Short-Term & Long-Term Disability Insurance
401(k) Plan – Employer contributions