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Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Description
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Responsibilities/Duties:
What you’ll do:
- Communicate with Hospital and ASC’s booking department to make sure all booking packets, forms and other criteria are up to date.
- Coordinate provider’s surgical schedule with Hospitals and ASC’s.
- Schedule emergent and non-emergent cases with hospitals and ASC’s to include.
- Book surgeries in the office when patients are seen.
- Call patients with pre-testing date & time.
- Mail out surgical correspondences with surgery info.
- Pre-surgical testing results.
- Send request for surgical authorization and durable medical equipment to appreciate department for approval.
- Preparation of patients for in-hospital procedures.
- Updating the elective surgical card with all pertinent information.
- Procedure(s)
- Duration
- Clearance (Medical, Cardiac, etc)
- Anesthesia Type
- Positioning
- Instrumentation
- Diagnosis
- Maintain provider’s surgical schedule for accuracy and potential conflicts regularly.
- Arrange for outside services when needed such as instrumentation, etc.
- Perform other tasks as deemed necessary.
- Receive incoming live calls and triage to appropriate MD or clinical staff.
- Triage appointments for phone/reception staff looking for appropriate patient appointments.
- Throughout the day retrieve phone messages left on both the main line and prescription refill line; forwarding these messages to MD’s and their medical assistants.
- Call back patients if their MD is unavailable.
- Review patient’s results and forward clinical values.
- Receive incoming calls from outside medical care as dictated by our medical doctors.
- Foster positive attitudes, team spirit and trust as means to enhance productivity.
- Maintain a professional work atmosphere through behavior and communication with patients, physicians, coworkers and administration.
- All other duties assigned by surgical coordinator manager.
Qualifications
Who you are:
Qualifications:
- Extensive knowledge of Orthopedic surgical procedures.
- Knowledge of Insurance prior authorization guidelines.
- Polite telephone etiquette and excellent communication skills (written and oral).
- Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.
- Detail Oriented and strong organizational skills preferred.
- High School Diploma or equivalent; required.
What We Offer:
- Excellent growth and advancement opportunities
- Dynamic environment
- Access to a diverse network of practitioners
- Broad infrastructure of tools and programs to enhance the employee experience
- Competitive Compensation
- Generous PTO
- Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
Seniority level
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Health Care ProviderIndustries
Hospitals and Health Care
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