Surgical Coordinator

ReFocus Eye Health; Northern, New York (KY, NY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

ReFocus Eye Health in Kentucky is seeking a highly organized Surgical Coordinator to manage bookings and schedules, ensuring smooth patient experiences in a fast-paced ophthalmology practice.

You will coordinate procedures, communicate with patients and surgeons, maintain accurate records, and support the clinical team while upholding HIPAA and confidentiality.

Qualifications

• Experience in healthcare, ideally surgical scheduling or coordination.
• Knowledge of medical terminology and surgical procedures.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and electronic medical records (EMR).
• Ability to stay calm and professional under pressure.
• Ability to perform indirect activities and administrative tasks.
• High school diploma or equivalent required.

Responsibilities

• Coordinate and schedule surgical procedures with precision and efficiency.
• Communicate effectively with patients, surgeons, and healthcare professionals.
• Provide compassionate patient advocacy throughout the surgical process.
• Handle surgical scheduling inquiries with professionalism and accuracy.
• Obtain and maintain accurate patient information and surgical records.
• Collaborate with the surgical team to optimize resources.
• Adhere to HIPAA regulations and maintain patient confidentiality.
• Provide administrative support to improve clinic efficiency.

Job description

Description

Join Our Surgical Team as a Key Surgical Coordinator!

Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team!

Your Impact:

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
• Accurate documentation: Obtain and maintain accurate patient information and surgical records.
• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Schedule:

What You'll Bring/Requirements:

• Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
• Strong understanding of medical terminology and surgical procedures.
• Exceptional communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer systems and electronic medical records.
• Ability to remain calm and professional under pressure.
• Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.
• High school diploma or equivalent required.

We Care:

We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate:

We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate:

Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.