Surgical Coordinator

Florida-Eye-Specialists-; Town of Riverview (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matching 401(k)

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is seeking a Surgical Coordinator to manage scheduling of surgeries, appointments, and reminders across clinic locations. You will coordinate pre- and post-operative instructions, handle documentation, and liaise with insurance providers to ensure clean surgical clearances.

The role requires organizing surgical schedules, managing inventory, and providing excellent patient service while traveling between clinics as needed.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year experience as Surgical Coordinator.
• Experience providing administrative support in a health care setting.
• Understanding of medical terminology and medical coding.

Responsibilities

• Schedule patients' surgeries and appointments and send reminders.
• Answer phones and emails and provide information on surgical times and instructions.
• Prepare bills and submit to insurance companies.
• Assist patients with documents and sign-in procedures.
• Manage surgical documents and input patient information.

Skills

Interpersonal skills

Multitasking

Detail oriented

Communication skills

Customer service

Typing skills

Education

High School Diploma

Job description

At Sight360, we believe sight is our most important sense. It is a priceless gift that shapes how we experience the world, connect with others, and create lasting memories. That is why we are dedicated to protecting and caring for vision every day.

Position Summary

The Surgical Coordinator's responsibilities include scheduling appointments with the Surgeon, calling patients to remind them about their appointments, rescheduling appointments, counseling patients, performing pre-surgical testing and scheduling patients' surgeries. The Surgical Coordinator will also file paperwork, prepare bills, work with insurance companies and be responsible for all necessary testing and obtaining all clearances/paperwork necessary for successful scheduling of patient surgeries. Travel between clinic locations and/or overtime may be required based on operational needs.

Essential Functions and Responsibilities

• Give new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
• Answer telephones and emails as well as common questions about surgical times, appointments, and instructions.
• Prepare patients' bills and sending them to the specific insurance company.
• Assist patients with their documents and sign-in procedures.
• Schedule patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
• Ensure adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory where appropriate.
• Understand surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
• Provide patients with pre and post-operative instructions.
• Review risks and benefits of surgery and review and witness patient signing consent.
• Manage surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records.
• Ensure all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.

Benefits

• Medical, dental, and vision insurance
• Matching 401(k) plan
• Paid Time Off
• Paid holidays
• Employee discount
• Certification reimbursement
• Career growth opportunities

About Sight360

We’ve assembled highly capable and credentialed multidisciplinary teams across ophthalmology, optometry, and optical retail services to deliver a comprehensive, 360-degree approach to vision care. Through seamless coordination, shared medical records, and a patient-first philosophy, we strive to provide an exceptional experience at every level of care.

Our Mission

To care fully for our patients, team members, and partners who are the focus of everything we do.

Our Vision

To seamlessly unite ophthalmology, optometry, and optical retail services for the benefit of our patients.

Our Values

• Treat everyone like family
• Listen with purpose
• Perform our best
• Honor our word

Join our team and help us make a difference in the lives of our patients every day.

Requirements

Qualifications

• A High School diploma or equivalent.
• Minimum 1 year experience as a Surgical Coordinator – preferred.
• Experience in providing administrative support in a heath care setting - required.
• Understanding of medical terminology, and medical coding – required.

Skills and Abilities

• Superior interpersonal and communications skills.
• Ability to effectively multitask
• Attentive to detail and accuracy.
• Good computer, telephone, and typing skills.
• Strong organizational and multitasking skills.
• Strong customer service and communication skills.