Surgical Coordinator

methodisthealthsystem

Dallas (TX)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Competitive benefits package

Job summary

Methodist Medical Group in North Texas is seeking a Surgical Coordinator to serve as the patient point of contact, guiding the patient from registration through the surgical pathway and insurance approvals. You will collaborate with the practice team, verify insurance, secure pre-determinations, and communicate benefits and requirements to patients, ensuring a smooth, patient-centered experience.

This role emphasizes strong communication, process discipline, and teamwork within the Methodist

Qualifications

High School Diploma or GED required.
Strong proficiency with Microsoft Office applications.
Superior oral and written communication skills.
Strong process orientation and ability to interface with multiple departments.

Responsibilities

Communicate clearly and openly.
Build relationships to promote a collaborative environment.
Be accountable for your performance.
Always look for ways to improve the patient experience.
Take initiative for your professional growth.
Be engaged and eager to build a winning team.
Review patient registrations to ensure completeness.
Verify insurance and record in the Practice Management System/EMR.
Maintain current surgery criteria with insurance providers and inform staff of changes.
Communicate insurance benefits and financial responsibilities to patients.
Secure pre-determinations and pre-certifications for procedures.
Handle physician referrals and ensure doctor information is in the EMR.

Skills

Strong communication

Process orientation

Interdepartmental collaboration

Team-oriented environment

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Your Job Requirements:

High School Diploma and/or GED equivalent
Very strong proficiency using Microsoft Office products
Superior oral and written communication skills
Strong process orientation
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Reviews patient registration to ensure it is complete
Verifies all insurance and notes it in Practice Management System/EMR.
Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
Handle all appeals and denials in conjunction with patient's care.
Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
Prepare physical space for seminars/events.
Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: