Surgical Booking Specialist

Southcoast Health; Wareham (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

403B with company match

Tuition assistance

Professional growth opportunities

Job summary

Southcoast Health in Wareham, MA is seeking a Surgical Booking Specialist to manage all scheduling for a multi-specialty surgical practice, ensuring accuracy and timeliness.

You will maintain calendars in Outlook, work with OR staff and payers, and support providers with non-clinical duties while delivering excellent patient service.

Qualifications

• Associates Degree or equivalent education and experience.
• Knowledge of Medical Terminology.
• 3–5 years experience in a medical office.
• CPR certification required.
• Vaccination against seasonal influenza and COVID-19 or approved exemption.

Responsibilities

• Schedule and maintain surgical and non-surgical procedures in the practice.
• Keep surgeons' calendars in Outlook and update as needed.
• Coordinate with OR staff to avoid scheduling conflicts.
• Submit CPT/ICD-9 codes for billing and obtain authorizations.
• Provide financial options for patients without insurance and explain cosmetic procedure financing.
• Perform general office and clerical duties in support of practice.

Skills

Scheduling

Communication

Customer Service

Problem Solving

Teamwork

Education

Associates Degree or equivalent education

Tools

Outlook

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Surgical Booking Specialist

Hours: 40hrs

Shift: Day shift, 8:30am - 5:00pm

Location: Surgery - Wareham, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under direction of Director of Operations and/or Service Line Manager, perform all complex surgical scheduling and all non-surgical procedures ordered by providers in a multi-specialty surgical practice. Responsible for maintenance of surgical calendar and templates for all providers. Keep surgeons calendar in Outlook, update as necessary. Work closely with hospital OR staff to ensure continuity and avoid scheduling conflicts. Work very closely with third party payers to ensure that all surgical procedures and out patient testing are approved. Review and submit for authorization for all CPT/ICD9 codes that will be billed. Responsible for providing financial options for patient without insurance coverage. Well versed in communicating financial options for cosmetic procedures. Will perform a variety of office, patient care, clerical and other related duties in support of assigned physician practice, as needed.

• Associates Degree in related field or equivalent education and experience required.
• Knowledge of Medical Terminology required.
• Over three years up to and including five years experience in a medical office required.
• CPR certification required.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.