Surgery Scheduling Associate (Outpatient) | Full Time Regular | Dayshift

Adventist Health; St. Helena (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Adventist Health in St. Helena is looking for a Medical Assistant to coordinate and schedule surgeries, interact with patients, and verify insurance coverage. The ideal candidate will have a high school education or GED, with an associate's degree preferred, and certifications in medical assistance and CPR.

The role involves preparing reports, managing daily schedules, and ensuring timely communication among staff. Adventist Health is a nonprofit health system focused on compassionate care and community wellness.

Qualifications

• Preferred High School Education or GED equivalent.
• Associate’s or equivalent related experience preferred.
• Medical Assistant certification preferred.
• CPR or Basic Life Support certification preferred.

Responsibilities

• Coordinates and schedules surgeries and follow-up appointments.
• Interacts with patients and staff to provide accurate information.
• Verifies patient insurance coverage and necessary referrals.
• Prepares daily reports and schedules operating room use.
• Schedules nursing staff and provides tasks to appropriate staff.

Skills

Patient interaction

Scheduling

Communication

Insurance verification

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Job Description

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are a 151-bed hospital, emergency department, and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center, and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Summary

Coordinates and schedules surgeries and follow‑up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications

• Medical Assistant certification: Preferred
• Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS, HS‑BLS, or RQIBLS) certification from an approved vendor per AH policy: Preferred

Essential Functions

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary. Files, photocopies and scans client records.
• Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office‑equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre‑admission visit schedules.
• Provides daily operating room schedules, call sheets and pre‑admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing. Schedules nursing staff, receives referrals and assigns tasks to appropriate staff. Schedules new nursing staff for one‑on‑one training with existing staff.
• Performs other job‑related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E‑Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E‑Verify. By choosing to apply, you acknowledge that you have accessed and read the E‑Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith‑based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God’s love by inspiring health, wholeness and hope.