Surgery Scheduler - Urology

Jefferson University Physicians; Town of Sharon (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Jefferson University Physicians is seeking a Surgery Scheduler for their Urology department in Philadelphia. The role involves scheduling surgeries, managing patient information, and ensuring compliance with healthcare regulations. Ideal candidates will have a high school diploma and experience in customer service or patient-facing roles.

Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient-facing healthcare experience preferred.

Responsibilities

• Schedules inpatient/outpatient procedures and surgeries.
• Collects and reviews patient insurance information.
• Conducts pre-procedure phone calls and confirms appointment times.

Skills

Customer service

Patient-facing experience

Education

HS Diploma or equivalent

Job description

Surgery Scheduler - Urology page is loaded

Surgery Scheduler - Urology

Apply locations Philadelphia, PA | Full time | Posted 3 Days Ago | Job Requisition ID: REQ-0011223

Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports the delivery of the Jefferson Experience by emphasizing prompt and courteous treatment of all patients.

Job Description

1. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
2. Collects and reviews patient insurance information, including obtaining prior authorizations (inpatient and outpatient) and referral information, ensuring all necessary approvals are in place before scheduled surgeries.
3. Conducts pre-procedure phone calls and confirms appointment times with patients via telephone.
4. Provides patients with all necessary pre-operative instructions.
5. Adheres to HIPAA privacy and security requirements, ensuring compliance with all applicable federal, state, and local regulations.
6. Performs other duties as requested or assigned.

Education and Experience:

HS Diploma or equivalent required.
Customer service and/or patient-facing healthcare experience preferred.

Work Shift

Day shift (United States of America)

Worker Sub Type

Regular

Primary Location Address

925 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Jefferson, located mainly in the Philadelphia region, Lehigh Valley, Northeastern Pennsylvania, and southern New Jersey, is reimagining healthcare and higher education to create unparalleled value. With over 65,000 staff, Jefferson is dedicated to providing high-quality, compassionate clinical care, advancing medical knowledge through research, and educating future professionals through its 10 colleges and three schools, serving over 8,300 students. Jefferson Health, ranked among the top 15 non-profit healthcare systems nationally, operates 32 hospital campuses and over 700 outpatient and urgent care locations, serving millions of encounters annually in the region. Jefferson Health Plans offers a broad range of health coverage options in Pennsylvania and New Jersey for over 35 years.

Jefferson is committed to equal opportunity employment and educational opportunities for all persons regardless of age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, disability, or any other protected status.

Why work here?

About Us

With nearly 200 years of history, Jefferson has been at the forefront of medical advancement in Center City Philadelphia. Our Mission, We Improve Lives, guides our organization. From community initiatives like weekly farmer’s markets to innovation hubs like the Jefferson Accelerator Zone, our employees are passionate about serving patients, students, and each other.