Surgery Scheduler - Pontiac

Trinity Health MI; Pontiac (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a Surgery Scheduler to be the first point of contact for patients and support providers by scheduling surgical procedures and meetings. You will help create exceptional patient care and ensure smooth day-to-day operations in a fast-paced environment.

The role requires about 1 year of related experience or equivalent training, a high school diploma or equivalent, and strong communication skills for patient interactions and scheduling.

Qualifications

• Experience delivering patient-focused service in a medical setting.
• Strong communication and coordination skills for scheduling and check-in/out.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and manages consent forms for procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees provider schedule templates and inputs monthly schedules.
• Collects payments and supports accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.

Skills

Customer Service

Medical Reception

Education

High School Diploma or equivalent training

Job description

Surgery Scheduler

Deliver Outstanding Service to Every Patient! Trinity Health IHA Medical Group is looking for a customer-focused

Employment Type:

Full time

Shift:

Day Shift

Description:

Surgery Scheduler Deliver Outstanding Service to Every Patient! Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care.

What You'll Do:

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

General Requirements:

• EDUCATION: High School Diploma or equivalent training. Demonstrated proficiency performing all Medical Reception core functions.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficient performing all Medical Reception core functions (check in, check out and phones) of equivalent combination of experience, education and training.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.