Surgery Scheduler -Physician Office- Gastroenterology

Bon Secours Mercy Health; Greenville (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider seeks a Surgery Scheduling Specialist to manage surgical procedure scheduling accurately. Candidates should possess a high school diploma and experience as a medical receptionist, including knowledge of medical coding. The successful applicant will ensure smooth coordination between patients and physicians while maintaining professional conduct throughout.

Benefits

Comprehensive medical, dental, and vision plans

Flexible spending accounts

Life insurance with AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• Minimum 6 months experience as a medical receptionist required.
• Able to verify patient benefits and pre-certifications.

Responsibilities

• Schedule inpatient and outpatient surgical procedures accurately.
• Notify physicians of scheduled procedures and any changes.

Skills

Strong knowledge of coding

Customer service skills

Education

High School diploma or equivalent

Some college preferred

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Surgery Scheduling Specialist is responsible for accurately scheduling all inpatient and outpatient surgical procedures. This position would also notify physicians of scheduled procedures and any changes to the schedule. The surgery scheduling specialist would be responsible for verifying patient benefits and precertification from the insurance company when necessary.

Employment Qualifications

The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.

Education: High School diploma or equivalent. Some college preferred.

Experience:

1. 6 months experience as a medical receptionist with strong knowledge of coding.

2. 6 months related experience and/or training, or equivalent combination of education and experience.

Essential Job Functions

1. Coordinate and schedule surgeries and procedures as designated by physicians.

2. Interact with patients, physicians and other staff both within the practice and at outside facilities providing accurate, timely and responsive information.

3. Coordinate processes and route all paperwork as required to meet physician and facility requirements.

4. Ensure efficient telephone communication.

5. Follow all written protocols and procedures of the practice.

6. Demonstrate courtesy and helpfulness toward patients and their families.

7. Verifications of benefits, pre-certifications, and collection of patients’ responsibility. Review and assess pertinent medical documentation in Care Everywhere to complete prior authorization for surgeries.

Other Job Functions

1. Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system.

2. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.

3. Establish and maintain effective working relationships with physicians, staff and management.

4. Effectively cope with typical job stress.

5. Document work processes as required.

6. Perform other duties as assigned.

7. Adheres to Bon Secours and St. Francis Health System rules, regulations, and polices.

8. Performs other duties as assigned. Assists and supports other departments when needed.

9. Role models professional behaviors, approaches and attitudes at all times – particularly in stressful and conflicting situations

10. Consistently presents a professional image for Bon Secours Medical Group

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]