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Description
A customer relationship manager and sales coordinator/Salesforce CRM data entry associate, working as part of a larger team, responsible for scheduling and managing inspector calendars, utilizing salesforce, selling services and answering and making phone calls. Provides excellent customer service and maintains positive client relationships.
Job Description
Scheduling Coordinator
- working remotely
- starting date asap
Description
A customer relationship manager and sales coordinator/Salesforce CRM data entry associate, working as part of a larger team, responsible for scheduling and managing inspector calendars, utilizing salesforce, selling services and answering and making phone calls. Provides excellent customer service and maintains positive client relationships.
We are an residential engineering and home inspection company (you will be selling/coordinating engineering and home inspections).
Responsibilities
- Sell, book and confirm inspection appointments with the public via phone/text/email.
- First point-of-contact on the company phone line
- Communicate with other coordinators, inspectors and engineers utilizing phone & computer.
- Manage data in our Salesforce CRM
- Maintain and implement our standardized filing system.
- Answer questions from clients regarding Home Inspections and Foundation Inspections.
Desired Soft Skills
- Excellent communication and interpersonal skills for client interface and customer service.
- Ability to work independently and also with a team.
- Attention to detail.
- Self-Motivator.
- Able to follow verbal and/or written directions.
- Ability to work well against deadlines, while maintain accuracy and prioritizing multiple projects
- Exceptional time management skills.
- Competitive in nature.
Desired Technical Skills
- Salesforce CRM
- Texting abilities.
- Microsoft Word.
- Common Email platforms.
- Good grammar and writing abilities.
Other Needs
- Available full-time between 8:30am and 5:30pm Central Time (lunch break).
- Able to stagger breaks with other coordinators to insure phone coverage.
- Must have a good Internet connection and phone service.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Company Description
We are an independent engineering company that provides professional inspections for contractors, homeowners, buyers, sellers and other real estate professionals all over Texas. Our office team works remotely to service clients and each other. We have a positive work environment and are looking to add a strong teammate.
We are looking for friendly, competent individuals with the ability to multi-task, work in a remote-setting efficiently and effectively and maintain positive relationships at all times. Autonomy is a benefit once the individual has mastered their part of the business.
Good communication skills and a positive attitude are important to us.
Thanks!
We are an independent engineering company that provides professional inspections for contractors, homeowners, buyers, sellers and other real estate professionals all over Texas. Our office team works remotely to service clients and each other. We have a positive work environment and are looking to add a strong teammate. We are looking for friendly, competent individuals with the ability to multi-task, work in a remote-setting efficiently and effectively and maintain positive relationships at all times. Autonomy is a benefit once the individual has mastered their part of the business. Good communication skills and a positive attitude are important to us. Thanks!
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