Surgery Scheduler & Patient Experience Coordinator

Prisma; Greenville (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Prisma Health is seeking a detail-oriented clerical professional to support the Revenue Cycle-Cancer Institute-CIF. The role involves scheduling surgeries, coordinating with physician offices, assembling patient charts, and answering patient questions with a service-focused approach.

Day shifts at Greenville Memorial Hospital, with emphasis on medical terminology proficiency and solid computer skills. Candidates should have healthcare clerical experience and a commitment to Prisma Health values.

Qualifications

• High school diploma, GED or equivalent; OR post high school diploma.
• Two years clerical experience, preferably in a healthcare setting. Medical terminology desired but not required. Word Processing and computer experience necessary.
• Must have knowledge of medical terminology; must possess excellent customer oriented service skills; must have at least basic computer skills.

Responsibilities

• Schedule surgeries and coordinate with other physician offices; assemble patient charts and answer questions about surgery and testing.
• Ensure customer service targets are met.
• Validate documentation related to scheduling, verification and authorizations.
• Collaborate with physicians and department staff to fulfill duties.
• Implement policies and procedures to support services while meeting departmental budget goals.

Skills

Clerical Skills

Medical Terminology

Customer Service

Basic Computer Skills

Education

High School Diploma

GED

Tools

Word Processing

Basic Computer Skills

Job description

Prisma Health is seeking a detail-oriented clerical professional to support the Revenue Cycle-Cancer Institute-CIF. The role involves scheduling surgeries, coordinating with physician offices, assembling patient charts, and answering patient questions with a service-focused approach.

Day shifts at Greenville Memorial Hospital, with emphasis on medical terminology proficiency and solid computer skills. Candidates should have healthcare clerical experience and a commitment to Prisma Health values.