Patient Access & Scheduling Specialist

Prisma; Greenville (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

Prisma Health in Greenville Memorial Hospital is seeking a Scheduling Clerk to manage patient appointments for admissions, diagnostics and classes. You will collect required demographic and financial information and coordinate with clinical staff for timely scheduling.

The role emphasizes accuracy in referrals, preparation of documentation, and maintaining logs while supporting payroll processes. Requires strong communication and customer-service skills.

Qualifications

• Knowledge of scheduling procedures and workflows.
• Excellent communication and customer-service abilities.
• Familiarity with medical terminology is preferred.
• Proficient with telephone systems, voicemail and computers.

Responsibilities

• Schedule patients requiring admission, diagnostics and/or treatment services.
• Gather demographic, clinical and financial information for referrals.
• Coordinate appointments with clinical and clerical staff.
• Maintain logs for referrals, missed visits, and complaints.
• Assist with payroll time slips and on-call responsibilities if needed.

Skills

Scheduling procedures

Communication skills

Customer service

Telephone and computer use

Medical terminology

Education

High School diploma or equivalent

Job description

Prisma Health in Greenville Memorial Hospital is seeking a Scheduling Clerk to manage patient appointments for admissions, diagnostics and classes. You will collect required demographic and financial information and coordinate with clinical staff for timely scheduling.

The role emphasizes accuracy in referrals, preparation of documentation, and maintaining logs while supporting payroll processes. Requires strong communication and customer-service skills.