Patient Scheduler, Day, FT

Prisma; Greenville (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

Prisma Health in Greenville Memorial Hospital is seeking a Scheduling Clerk to manage patient appointments for admissions, diagnostics and classes. You will collect required demographic and financial information and coordinate with clinical staff for timely scheduling.

The role emphasizes accuracy in referrals, preparation of documentation, and maintaining logs while supporting payroll processes. Requires strong communication and customer-service skills.

Qualifications

• Knowledge of scheduling procedures and workflows.
• Excellent communication and customer-service abilities.
• Familiarity with medical terminology is preferred.
• Proficient with telephone systems, voicemail and computers.

Responsibilities

• Schedule patients requiring admission, diagnostics and/or treatment services.
• Gather demographic, clinical and financial information for referrals.
• Coordinate appointments with clinical and clerical staff.
• Maintain logs for referrals, missed visits, and complaints.
• Assist with payroll time slips and on-call responsibilities if needed.

Skills

Scheduling procedures

Communication skills

Customer service

Telephone and computer use

Medical terminology

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Receives telephone requests for services and referrals. Follows protocols for “day of”, prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred
• Experience - Two (2) yearsof related work experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients.
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers
• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Cancer Centers - Faris Road

Facility

Greenville Memorial Hospital

Department

Revenue Cycle-Cancer Institute-CIF

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