Surgery Scheduler - Ophthalmology

Duly Healthcare; Downers Grove (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Surgery Scheduler in Downers Grove. This full-time role involves coordinating surgical schedules and ensuring patient information is accurately managed. You'll be the friendly first point of contact for patients, working closely with physicians and staff to streamline operations. Enjoy a comprehensive benefits package, including medical, dental, and tuition reimbursement, all while contributing to a culture that values diversity and social impact. If you're organized, customer-focused, and ready to make a difference in patient care, this opportunity is for you.

Benefits

Comprehensive medical, dental, and vision benefits

Tuition Reimbursement

401(k) match

Paid volunteer time off

Parental leave at 100% pay

Qualifications

• 2+ years prior surgery scheduling experience required.
• Ability to learn new computer programs essential.

Responsibilities

• Greet patients in a friendly manner on the phone or in person.
• Schedule and confirm procedures and surgeries with patients.
• Maintain strict patient confidentiality.

Skills

Medical terminology

CPT and ICD-9 coding

Referral process

Customer service

Multitasking

Time management

Education

High school diploma or GED

Tools

Computer programs

Job description

Overview

Surgery Scheduler - Downers Grove - Ophthalmology

Position Highlights:

• Full-Time, 40 hours
• Hours: Monday-Friday; 8:00AM-4:30PM
• Location: 1327 Butterfield Road Suites 614 & 618 Downers Grove, Illinois 60515
  
  

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
  
  

Responsibilities

• Greet patients in a friendly manner whether on the phone or in person..
• Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
• Verify patient personal and insurance information -- coordinate pre-op testing per insurance.
• Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
• Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
• Contact patient to confirm procedure/surgery.
• Explain and verify proper prep instructions with patients, route to nurse if appropriate.
• Prepare all essential paperwork for referral coordinator and facilities.
• Verify daily doctor's schedules, print and distribute to appropriate personnel.
• Maintain the strictest patient confidentiality.
• Work with billing staff to ensure all procedures are charged.
• Cover/fill-in for co-workers as needed.
• Track case volume and direct cases to facilities per direction of management team
  
  

Qualifications

• Medical terminology, verbal and written.
• CPT and ICD-9 coding.
• Referral process.
• Must have the ability to learn new computer programs.
• Act professionally towards customers, physicians, and co-workers.
• Must be able to multitask and prioritize.
• Must posses time management skills.
• High school diploma or GED
• 2+ years prior surgery scheduling, telephone, computer and customer service experience.
  
  

The compensation for this role includes a base pay range of $16.30-24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.