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A leading company in the healthcare sector seeks a motivated Surgery Scheduler to join their dynamic team in Florida. The role involves managing surgery schedules and ensuring effective communication between various healthcare staff while maintaining a high standard of customer service. The ideal candidate will possess strong leadership and communication skills, along with relevant healthcare experience.
Broward Speciality Surgical Center is seeking a motivated Surgery Scheduler to join our team. Our fast paced ASC is committed to producing the highest quality work and experience for patients and their families.
JOB SUMMARY:
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
EEDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
-ADVANTX experience a plus