Surgery Scheduler, Access Center

The University of Texas at Austin; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A public research university in Austin is seeking a Surgery Scheduler for the Access Center. The role involves coordinating surgical schedules, managing patient information, and ensuring quality improvements. Ideal candidates will have at least 2 years of experience in medical scheduling. This position offers opportunities for professional development and a supportive work environment.

Qualifications

• Minimum of 2 years of experience in medical scheduling or a related field.
• Minimum of 3 years of experience in surgical scheduling within a healthcare setting.

Responsibilities

• Manage the scheduling of surgical procedures ensuring optimal use of operating rooms.
• Collect and verify patient information and pre-operative documentation.
• Provide patients with pre-operative instructions and information.
• Monitor and manage the availability of surgical equipment and supplies.
• Maintain accurate records of surgical procedures and patient interactions.
• Assist in training new staff on scheduling procedures and systems.
• Engage in quality improvement initiatives to enhance scheduling efficiency.
• Manage last-minute changes to the surgical schedule due to emergencies.

Skills

Planning and Organizing

Communication

Attention to Detail

Customer Focus

Problem Solving

Education

High school diploma or equivalent

Associate's degree in healthcare administration or a related field

Job description

Job Posting Title: Surgery Scheduler, Access Center

Dell Medical School is seeking a Surgery Scheduler for the Access Center.

Responsibilities

• Coordinate Surgical Schedules: Manage the scheduling of surgical procedures, ensuring optimal use of operating rooms; communicate with surgeons and clinical staff to confirm availability and requirements; update and maintain the surgical schedule in the hospital's scheduling system.
• Pre-Operative Documentation: Collect and verify patient information and pre-operative documentation; ensure all necessary consents and medical records are obtained and filed; coordinate with insurance providers for pre-authorization of procedures.
• Patient: Provide patients with pre-operative instructions and information; answer patient inquiries regarding surgical procedures and schedules; coordinate pre-operative appointments and tests as needed.
• Resource Management: Monitor and manage the availability of surgical equipment and supplies; work closely with the supply chain team to ensure timely procurement of necessary items; assist in the preparation of operating rooms for scheduled procedures.
• Administrative Support: Maintain accurate records of surgical procedures and patient interactions; prepare reports and documentation for the surgical team and hospital administration; support the Surgery Scheduling Manager with administrative tasks as needed.
• Training and Development: Assist in training new staff on scheduling procedures and systems; participate in continuing education and professional development opportunities.
• Quality Improvement: Engage in quality improvement initiatives to enhance scheduling efficiency and patient care; provide feedback and suggestions for process improvements.
• Emergency Scheduling: Manage last‑minute changes to the surgical schedule due to emergencies or cancellations; coordinate with clinical staff to accommodate urgent surgical needs.

Knowledge, Skills and Abilities

• Planning and Organizing: Effectively organize tasks and resources to achieve goals.
• Communication: Clearly convey information and instructions to patients and staff.
• Attention to Detail: Ensure accuracy in documentation and scheduling.
• Customer Focus: Understand and meet the needs of patients and clinical staff.
• Problem Solving: Identify and resolve scheduling conflicts and issues.

Required Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in medical scheduling or a related field.

Preferred Qualifications

• Associate's degree in healthcare administration or a related field.
• Minimum of 3 years of experience in surgical scheduling within a healthcare setting.
• Certified Medical Scheduler (CMS) or equivalent certification.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.