Surgery Scheduler

bannerhealth; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Banner Health in San Tan Valley, AZ is seeking an Administrative Scheduler to manage surgical, cardiovascular or obstetrical procedure scheduling using a computerized system. The role also enters patient charges and orders, and may act as a liaison for staff, physicians, and families.

Core duties include coordinating case times, verifying physician privileges, obtaining records, and compiling reports for management.

Qualifications

• High school diploma or GED or equivalent.
• Typically 2 years of medical clerical experience; hospital scheduling preferred.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Strong organizational and communication skills.

Responsibilities

• Coordinates case times for elective or urgent surgeries in a computerized scheduling system.
• Verifies physician privilege status prior to scheduling and maintains confidentiality.
• Acquires authorizations and records; prints and manages orders.
• Inputs physician orders, lab results, and patient charges; prepares reports.
• Acts as receptionist and liaison between staff, physicians and families.
• Maintains supply and work orders; coordinates repairs when needed.
• Maintains smooth workflow and prioritizes tasks under pressure.

Skills

Medical terminology

Clerical experience

Communication skills

Organizational skills

Teamwork

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Primary City/State: San Tan Valley, Arizona

Department Name: C/P-BIMC Ortho-Clinic

Work Shift: Day

Job Category: Administrative Services

Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives and your own? If so, this could be the perfect opportunity for you.

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

Shift: Monday-Thursday 7:30 -5 and Fridays 8a - 12pm

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician's orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet so