Surgery Scheduler

Banner Medical Group; San Tan Valley (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Banner Health is seeking an Administrative Scheduling Clerk in San Tan Valley, AZ. This role schedules surgical, cardiovascular or obstetrical procedures using a computerized system and handles patient charges and orders, providing data for management reports.

You may serve as a liaison for staff, physicians and families. The position requires a high school diploma or GED and about two years of medical clerical experience, knowledge of medical terminology, and strong organizational and

Qualifications

• High school diploma or GED required; equivalent work experience considered.

Responsibilities

• Coordinates case times for elective procedures in a scheduling system.
• Verifies physician privileges and maintains log of current status.
• Orders and retrieves patient records as needed for the day of procedures.
• Enters physician orders for labs, imaging and other services; records charges.
• Compiles data and prepares statistical reports for management.
• Acts as receptionist for the unit; answers phones and directs visitors.
• Maintains supply and work orders; coordinates equipment/services.
• Supports a smooth workflow with minimal supervision in stressful situations.

Skills

Medical terminology

Organizational skills

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Computerized scheduling system

Word processing

Spreadsheet

Job description

Primary City/State: San Tan Valley, Arizona Department Name: C/P-BIMC Ortho-Clinic Work Shift: Day Job Category: Administrative Services

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives and your own? If so, this could be the perfect opportunity for you.

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

Shift: Monday-Thursday 7:30 -5 and Fridays 8a - 12pm At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

• 1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
• 2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
• 3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
• 4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
• 5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
• 6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
• 7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
• 8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards. The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

Our organization supports a drug-free work environment.