Surgery Scheduler

United Surgical Partners International; Tampa (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and AD&D coverage

Disability insurance

Job summary

Advanced Surgery Center of Tampa, affiliated with United Surgical Partners International, seeks a Surgery Scheduler to manage daily scheduling for spine, orthopedic, and pain management procedures. You will coordinate with physicians, anesthesia, and OR staff to ensure accurate and efficient patient flow while maintaining exceptional customer service.

The ideal candidate has hospital or medical office scheduling experience, strong communication skills, and a solid understanding of medical

Qualifications

• Hospital or medical office experience preferred.
• Professional communication and phone etiquette.
• Strong medical terminology knowledge.
• Ability to work in a high-paced environment.

Responsibilities

• Schedule patient procedures in OR, GI lab, and 23-hour stay.
• Coordinate with anesthesia groups for coverage.
• Verify patient information and ensure accurate data entry.

Skills

Customer service

Communication

Medical terminology

Scheduling/coordination

Phone etiquette

Job description

Surgery Scheduler at Advanced Surgery Center of Tampa

Advanced Surgery Center of Tampa, established in 2015, is South Tampa's premier outpatient surgery center for Spine, Orthopedic, and Pain Management procedures. We are an affiliate of United Surgical Partners International, who provides first-class surgical services for local communities, and we recognize our employees as our number one asset. USPI's mission is to treat each patient and every family as if they were our own. Each patient, each family, each and every time.

Our state-of the art equipment allows surgeons to perform procedures in the specialty areas of:

• Minimally Invasive Spine, Orthopedics, Pain Management, Podiatry

JOB SUMMARY

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.