Surgery Scheduler

EyeCare Partners LLC; Huntsville (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Alabama Vision Center in Huntsville, AL seeks a Surgery Scheduler to organize and coordinate office-based and hospital procedures, ensuring alignment with provider orders and patient needs.

The role requires strong patient communication, data entry in EMR, and collaboration with anesthesia groups and vendors. High School diploma or GED is required; surgical scheduling experience is preferred.

Qualifications

• Role requires scheduling procedures per provider orders and strong customer service.
• Ability to respond to scheduling changes via written and oral communication.
• Must be organized to handle a demanding workload with accuracy.

Responsibilities

• Schedules office- and hospital-based medical procedures with proper codes.
• Schedules diagnostic and imaging tests at PMG when applicable.
• Coordinates with vendors to ensure equipment and anesthesia groups are available.
• Enters scheduling notes and instructions into the EMR system.
• Informs patients about test prep, arrival times, and directions.
• Obtains or communicates needed prior authorizations with insurance.

Skills

Customer service

Organized

Scheduling

Communication

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Company: Alabama Vision Center

Job Title: Surgery Scheduler
Department: Ophthalmology
Reports To: Clinic Manager
Location: Huntsville, AL

SUMMARY

The Surgery Schedulerschedules office-based and hospital procedures consistent with the patient’s diagnosis and procedure request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.


• Schedules diagnostic and imaging tests to be completed at PMG.


• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.


• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.


• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.


• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).


• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.


• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.


• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.


• Confirms patients’ insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.


• Ensures patients have proper medical clearance and pre-surgical testing as needed.


• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.


• Ensures completion of assessment for advance directive, including DNR when applicable.


• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.


• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.


• Assists other members of the department as needed.


• Other duties as assigned.

QUALIFICATIONS:

• This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders.


• It also requires excellent customer service skills with patients, employees, and the public.


• The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.


• Individual must be organized, and be able to manage demanding workload with accuracy.

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent required


• Experience in surgery scheduling is preferred

LICENSES AND CREDENTIALS

SYSTEMS A ND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.