Surgery Scheduler

UPMC; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

UPMC Weight Management in Harrisburg, PA is seeking a dedicated Surgery Scheduler to coordinate and schedule patients for bariatric surgeries and related procedures. This role supports surgeons and administrators in developing and monitoring operations, with minimal travel as needed.

The Scheduler will manage pre-op arrangements, insurance information, and patient education, ensuring accurate billing and timely follow-ups. Monday–Friday, 8:00 a.m.

Qualifications

• Organized and patient-focused

Responsibilities

• Coordinate and schedule patients for in-patient and outpatient surgical procedures.
• Assist the surgeon and administrator in promoting, developing and monitoring all aspects of operations.
• Troubleshoot procedural and operations issues with the department.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward admission reservations/requisitions with demographics and insurance information.
• Coordinate cases and obtain hospital admission approvals.
• Discuss and coordinate financial arrangements prior to surgery including pre-payments.
• Ensure informed consents are signed.
• Provide patients with pre- and postoperative instructions.
• Coordinate patient education seminars and schedule physicians accordingly.
• Collect data for research studies.
• Schedule pre-screening exams, diagnostic tests, post-operative appointments and surgical cases.
• Ensure billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referrals prior to procedures.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Respond to inquiries about surgery with educational materials.

Job description

Surgery Scheduler – UPMC Weight Management

UPMC Weight Management is hiring a Surgery Scheduler to join our team in Harrisburg, PA. This position plays an important role in helping patients navigate their bariatric surgery and medical weight management journey, from coordinating procedures and appointments to assisting with the steps needed to prepare for surgery.

Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. No weekends, holidays, or on-call requirements. Minimal travel may be required for staff coverage.

Location: UPMC Weight Management, 4315 Londonderry Road, Harrisburg, PA 17109

If you’re organized, patient-focused, and enjoy helping patients navigate the steps involved in their care, consider joining UPMC Weight Management as a Surgery Scheduler.

Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.