Surgery Scheduler

Regional Hand Center; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Regionalhand in California is seeking an experienced Surgery Scheduler to manage the scheduling of surgeries and patient appointments efficiently. The role involves interacting with patients, healthcare professionals, and obtaining necessary insurance authorizations.

The ideal candidate will have at least one year of surgery scheduling experience, be bilingual in English and Spanish, and possess excellent organizational and communication skills. This full-time position offers a supportive work environment with competitive benefits.

Qualifications

• 1+ year of surgery scheduling experience required.
• Familiarity with medical clearances and referrals.
• Experience in patient financial counseling.

Responsibilities

• Schedule emergent and routine surgeries.
• Interface with patients, surgeons, and staff.
• Obtain insurance authorizations or pre-certifications.

Skills

Electronic Health Record (EHR) HST/NextGen

Insurance verification and preauthorization

Customer service

Organizational skills

Bilingual - English/Spanish

Education

High School Graduate or equivalent

Job description

Regional Hand Center is growing and has a new opportunity for an experienced SURGERY SCHEDULER - This at will, full time position is a part of a supportive, interactive team. The selected candidate will be responsible for scheduling emergent and routine surgeries. Working to maximize the efficiency of the ambulatory surgery center staffing and resources while ensuring superior quality of care for patients, families and internal customers.

RESPONSIBILITIES include but not limited to:

• Scheduling Surgeries
• Scheduling pre and post-operative Appointments
• Scheduling Post-Operative Appointments
• Interfacing with patients, surgeons, staff, referring providers, departments, adjusters, vendors, etc.
• Obtaining insurance Authorizations or Pre Certifications

Prior Experience/Qualifications:

• Experience with Electronic Health Record (EHR) HST/NextGen
• Prior experience with insurance verification, preauthorization,
• Familiar with medical clearances as they relate to surgical patients.
• Familiar with referrals, authorization, pre certifications, and eligibility.
• Experience with patient financial counseling and collecting out of pocket expenses from patients and families.
• Demonstrated excellent organizational, customer service, professional written and verbal communication skills.
• Bilingual - English/Spanish

REQUIRED QUALIFICATIONS:

• High School Graduate or equivalent
• MINIMUM of (1) year of Surgery scheduling experience
• Bilingual English and Spanish

Preferred:

• ASC experience
• MA certification

Job Type: Full-time (M-F)

RHC is a California at-will, equal opportunity employer offering a friendly, engaged work environment, and competitive benefits.