Surgery Scheduler

OrthoAtlanta; Fayetteville (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

OrthoAtlanta in Fayetteville, GA is seeking a full-time Surgery Scheduler to coordinate orthopedic surgical procedures and related appointments. You will work closely with surgeons, clinical teams, and facility staff in a fast-paced office to ensure smooth scheduling and patient flow.

The role requires strong scheduling skills, insurance verification, and excellent communication with patients and care teams.

Qualifications

• Strong Surgery Scheduling skills including coordinating procedures and liaising with surgical centers.
• Insurance verification including coverage confirmations and pre-certifications.
• Excellent phone etiquette for communication with patients, providers, and facilities.
• Knowledge of medical terminology and orthopedic procedures to interpret orders.
• Experience with electronic health records and scheduling software workflows.

Responsibilities

• Coordinate and schedule surgical procedures and related appointments for orthopedic providers in a fast-paced medical office.
• Obtain and confirm surgery orders; coordinate dates and times with surgeons and facilities.
• Verify insurance coverage and pre-certifications; ensure all pre-operative requirements are completed.
• Communicate with patients and caregivers regarding instructions, preparation, and follow-up; maintain accurate documentation in the PM system.
• Handle a high volume of calls with professional, patient-centered service throughout scheduling process.

Skills

Surgery Scheduling

Insurance Verification

Phone Etiquette

Medical Terminology

Electronic Health Records

Scheduling Software

Education

High school diploma or equivalent

Medical administration training preferred

Job description

Company Description

Piedmont Orthopedics | OrthoAtlanta is a large physician-owned orthopedic and sports medicine practice serving the greater Atlanta, Georgia area, with 28 offices, more than 90 physicians, and over 100 additional healthcare providers dedicated to patient care. The practice offers convenient access to a full range of musculoskeletal surgeons, specialists, and support services, including on-site physical therapy, pain management, five MRI centers, and two AAAHC-accredited surgical centers. OrthoAtlanta provides comprehensive operative and non-operative care, covering sports medicine, joint replacement, spine surgery, extremity surgery, pain management, general orthopedics, work-related injuries, and acute orthopedic urgent care. The organization is also the official sports medicine provider for major regional sports programs, including the Chick-fil-A Peach Bowl and the Atlanta Gladiators, offering candidates exposure to a dynamic, high-performance clinical environment.

Role Description

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures and related appointments for orthopedic providers in a fast-paced medical office setting. This is a full-time, on-site role located in Fayetteville, GA, requiring direct collaboration with surgeons, clinical teams, and facility staff. Daily tasks include obtaining and confirming surgery orders, coordinating surgery dates and times, verifying insurance coverage and pre-certifications, and ensuring completion of pre-operative requirements. The role also involves communicating with patients and caregivers regarding surgery instructions, preparation, and follow-up, while maintaining accurate documentation in practice management systems. The Surgery Scheduler is expected to manage a high volume of phone calls, maintain professional communication, and support a positive patient experience throughout the surgical scheduling process.

Qualifications

• Candidates should possess strong Surgery Scheduling skills, including coordinating procedures, managing calendars, and liaising with surgical centers.


• Candidates should possess Insurance Verification skills, including confirming coverage, obtaining authorizations, and understanding pre-certification requirements.


• Candidates should possess excellent Phone Etiquette and communication skills for frequent interaction with patients, providers, and external facilities.


• Candidates should possess knowledge of Medical Terminology and orthopedic procedures to accurately interpret provider orders and documentation.


• Candidates should possess Medical Office skills, including use of electronic health records, scheduling software, and basic administrative workflows.


• Additional beneficial qualifications include prior experience in surgery scheduling or orthopedics, strong organizational and time-management abilities, attention to detail, and a commitment to patient-centered service.


• High school diploma or equivalent required; post-secondary training in medical administration or related field is preferred.