Surgery Scheduler

1103 Team Member Services; Asheville (NC); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Asheville, NC is seeking a scheduling coordinator for Asheville Urology. This role schedules surgeries, gathers necessary patient and insurance information, and coordinates with physicians and staff to ensure smooth operations.

Ideal candidates have at least 3 years in healthcare, strong communication skills, and proficiency with Microsoft Office. The position requires accurate documentation and teamwork in a faith-based health system.

Qualifications

• Must have high school diploma or equivalent.
• 3+ years in a healthcare setting.
• Ability to communicate appropriately and effectively with patients and hospital staff.
• Proficient computer skills and knowledge of Microsoft Office.
• Ability to document accurately and concisely.

Responsibilities

• Schedules patients for surgery and completes facility paperwork.
• Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks.
• Schedules surgeries with physicians and physician office staff using the method designated by the facility.
• Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes.
• Responds to multiple inquiries regarding scheduling of surgery and main operating room suite.
• Prepares the advance surgical schedule, reviews tentative schedules, and coordinates with Team Leader, Charge Nurse, Admissions, surgeons, and others.
• Maintains hospital schedules through calls, faxes, etc.
• Assists with orientation of staff members as needed.
• Other duties as assigned.
• Keeps skills and knowledge up to date, including phone etiquette, typing accuracy/speed, and communication.

Skills

Communication skills (verbal & written

Healthcare knowledge

English proficiency

MS Office proficiency

Documentation accuracy

Education

High School Grad or Equiv

3+ years in healthcare setting

Tools

Microsoft Office

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One:
• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 1 Doctors Pk City: Asheville State: North Carolina Postal Code: 28801

Job Description

Job Description: Asheville Urology - Monday - Friday 8a - 5p

• Schedules patients for surgery and completes facility paperwork.
• Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks.
• Schedules surgeries with physicians and physician office staff using the method designated by the facility.
• Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes.
• Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite.
• Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule.
• Maintains hospital schedules through various methods such as calls, faxes, etc.
• Assists with orientation of staff members as needed.
• Other duties as assigned.
• Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.

Knowledge, Skills, and Abilities

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals [Required]
• Knowledge of commonly used concepts, practices, and procedures in the health care industry [Required]
• Must be able to read, write and speak conversational English [Required]
• Proficient computer skills and knowledge of Microsoft Office [Required]
• Ability to document accurately and concisely [Required]

Education

High School Grad or Equiv [Required]

Work Experience

3+ years in a healthcare setting [Required]

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements)

Pay Range: $17.08 - $27.33

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.