Surgery Department Administrative Assistant

Dignity Health; Oxnard (CA); On-site; USD 41,000 - 51,000; Full time

Job summary

Dignity Health – St. John’s Regional Medical Center in Oxnard, CA is seeking an Administrative Professional who will support hospital leadership and help keep operations efficient and patient-focused.

You will greet callers, route inquiries, announce messages, coordinate patient needs with hospital staff, maintain files and supplies, and ensure the pneumatic tube system and records are up to date. Familiarity with Ulticare and OROSOS is a plus.

Qualifications

• Two (2) years experience in secretarial or clerical position.
• One (1) year general office, admitting or emergency room registration experience. Use of computers.

Responsibilities

• Greet and effectively communicate with persons entering or telephoning the department. Determine the purpose of the caller, direct the person to the appropriate individual or office.
• Announce messages over the intercom and answer messages transmitted over the intercom. Distribute mail and phone messages.
• Coordinates patient/customer needs with appropriate hospital personnel for seamless flow of assistance and communication.
• Maintains office area in a neat and clean manner. Maintains supplies, restocks supplies, and keeps pneumatic tube system clear and operational.
• Updates and maintains departmental records and reports, organizes departmental files, prints and distributes reports.
• Demonstrates and maintains working knowledge of Ulticare and OROSOS.

Skills

Communication

Organization

Problem-solving

Proactive

Tools

Ulticare

OROSOS

Job description

Job Summary and Responsibilities

As our Administrative Professional, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.

Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.

To thrive in this critical role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Greet and effectively communicate with persons entering or telephoning the department. Determine the purpose of the caller, direct the person to the appropriate individual or office.
• Announce messages over the intercom and answer messages transmitted over the intercom. Distribute mail and phone messages.
• Co-ordinates patient/customer needs with appropriate hospital personnel for seamless flow of assistance and communication.
• Maintains office area in a neat and clean manner. Maintains supplies, restocks supplies, and keeps pneumatic tube system clear and operational.
• Updates and maintains departmental records and reports, organizes departmental files, print and distribute reports.
• Demonstrates and maintains working knowledge of Ulticare and OROSOS.

Job Requirements

Required

• Two (2) years experience in secretarial or clerical position

Preferred

• One (1) year general office, admitting or emergency room registration experience. Use of computers.

Where You’ll Work

Founded in 1912, Dignity Health - St. John’s Regional Medical Center is a 265-bed, acute care, nonprofit hospital located in Oxnard, California. Serving over 85,000 patients annually, the hospital offers a full complement of services including emergency, heart, orthopedic, and cancer care. Additionally, St. John’s Regional Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and was named one of America’s 100 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$29.40 - $36.84 /hour

We are an equal opportunity/affirmative action employer.