Surgery Coordinator Specialist

Seattle Children's; Seattle (WA); On-site; USD 35,817 - 55,104; Full time

Job summary

Seattle Children's is seeking a Surgery Coordinator to provide care coordination beyond surgery scheduling, beginning with patient family first contact and continuing through the surgical event and aftercare.

The role involves facilitating access to services, assisting families with funding concerns, notifying PCPs, and coordinating with the provider team to ensure smooth transitions across all stages.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience as a Surgery Coordinator (or equivalent leadership role).
• Minimum 2 years experience as a Family Service Coordinator or equivalent clinical reception/coordinator experience.
• Demonstrated knowledge of Medical Terminology.

Responsibilities

• Coordinate care across multiple services during surgical events.
• Serve as patient family first contact and facilitate continuity of care through pre, during, and post-surgical stages.
• Assist families with funding concerns and PCP notifications.
• Coordinate with provider team, staff, patients, and families to assure smooth transitions during surgical event stages.

Skills

Medical Terminology

Education

High school diploma or equivalent

Job description

For complex surgical events (care coordination beyond surgery scheduling requiring two or more services' expertise) will provide coordination services, beginning with patient family first contact, evaluation and continuation through and after surgical event; may include pre, post and ancillary testing such as scans, consults and coordination of such appointments; will help facilitate access to and provide continuity of care; assist families with addressing/resolving their funding concerns; assist with PCP notifications; provide appropriate interactions with provider team, staff, patients and families to assure smooth transitions throughout the surgical event stages.

Required Education and Experience

High school diploma or equivalent experience. Minimum one (1) year experience as a Surgery Coordinator (or equivalent experience in a leadership role) AND, Minimum of two (2) years experience as a Family Service Coordinator or equivalent clinical reception/ coordinator experience. Demonstrated knowledge of Medical Terminology.

Required Credentials

N/A.

Preferred

Associate’s Degree or at least two (2) years of college coursework in health care or related field. Significant experience (4 years or more) working with the general public in a health care/customer service environment. Familiarity with other cultures/bilingual skills.

Compensation Range

$26.51 - $39.76 per hour

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affluent Action Employer.